Role Overview
The Service Parts Specialist is responsible for creating, validating, and maintaining Master Parts List (MPL) documentation to support new product launches and ongoing product lifecycle management. This role ensures that serviceable parts, assemblies, and configurations are accurate, validated, and ready for customer support across global markets.
Working closely with internal cross‑functional teams and Joint Development Manufacturing (JDM) partners, the Service Parts Specialist plays a critical role in enabling effective aftersales and service readiness from launch through end of life.
Key Responsibilities
Master Parts List (MPL) Management
Product Launch & Change Support
Cross‑Functional & Market Support
Performance & Quality
Key Requirements
Degree, diploma, or equivalent practical experience in Engineering, Manufacturing, Mechanical, Electrical, or a related technical discipline.
Related vocational, technical, or industry certifications will be considered an advantage.
Proven experience in service parts, aftersales, service readiness, product lifecycle management, or a related engineering/manufacturing support role.
Hands‑on experience working with parts lists, bills of materials, service documentation, or product configurations.
Experience supporting new product introductions (NPI) or product changes in a manufacturing or engineering environment.
Strong ability to work cross‑functionally with Engineering, Manufacturing, Service, and Commercial teams.
Practical, hands‑on product experience, including disassembly and reassembly of complex products or assemblies.
Preferred
Experience working with external manufacturing partners or Joint Development Manufacturing (JDM) partners.
Experience supporting global markets or regional service teams.
Familiarity with Product Lifecycle Management (PLM) systems (e.g. Teamcenter or equivalent).
Ability to interpret CAD data, drawings, or engineering documentation.
Experience in consumer electronics, appliances, electromechanical products, or similar industries.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.