Sales Executive - Groups & Events

Company Description

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Job Description

1. Actively prospect and solicit new group and event business (corporate meetings, weddings, social events, tour groups) through outside calls, site visits, and networking.

2. Respond to incoming group RFPs within 2 hours and convert qualified leads into confirmed bookings.

3. Conduct personalized hotel site inspections and tours for event planners and decision-makers.

4. Negotiate and prepare group contracts including room rates, attrition clauses, cutoff dates, and food & beverage minimums.

5. Maximize revenue by upselling meeting packages, AV equipment, upgraded menus, and additional room nights.

6. Create detailed and accurate Banquet Event Orders (BEOs) and Group Resumes for operational handoff to banquets and front office teams.

7. Serve as the primary on-site client contact during events to resolve issues and ensure guest satisfaction.

8. Forecast group room night pick-up weekly and monitor attrition risk to minimize penalty losses.

9. Track all sales activity, leads, and bookings in CRM (Delphi, Cvent, or similar) and achieve monthly room night production goals.

10. Maintain flexible schedule including evenings and weekends as required for event duty coverage and wedding functions.

Qualifications

What you will bring to the role:

• Minimum 12 months’ experience in a proactive sales role, preferably in a hotel or conference and events focused business
• Ability to work in a fast-paced environment where excellent planning and execution skills are needed
• Exceptional attention to detail and comfortable communicating with all stakeholders
• Sound understanding of emerging trends in the industry
• Understanding of budgeting and forecasting, and ability to prepare reports
• Able to work independently as well as build strong relationships within the hotel team
• Confident and articulate, with negotiation and networking skills
• Arabic Speaking is an added value.

Additional Information

• Opportunity to join the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.