Senior Assistant, Department of Anaesthesia

Senior Assistant, Department of Anaesthesia

Entity: Aga Khan University Hospital

Location: Karachi, Pakistan

Introduction:

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

You will be responsible to:

• Handle incoming and outgoing phone calls and emails, communicate the same to concerned staff and take actions as instructed
• communicate messages promptly and accurately to the supervisor and other in order to help in the  maintenance of smooth functioning of the department
• update daily logbook, census statistics of patients transfer in / out, admissions and discharges, birth (where applicable) and deaths.
• file patient hospital records as per institutional guidelines
• prepare and finalize bills for SDC and inpatient cases, including OR and equipment charges.
• coordinate with financial counselors for patient financial status and discharge-related issues.
• handle billing-related emails and queries from the PBSD department.
• update the OR list in CCMS, including cancellations, booking type, OR number, and reasons.
• manage sequencing of cases and organize add-ons as per policy.
• inform ward UR about the first scheduled patient for the next day.
• print and send the next day's list to the Shift Supervisor, OR Preparation, and higher management.
• address patient queries and confirm unverified cases.
• coordinate with Anesthesia Faculty & Chief Resident for OR duties.
• liaise with the surgeon for OR charge finalization.
• inform patients about fasting and arrival times based on the schedule.

Requirements:

You should have:

• Graduate in any discipline
• ability to work under pressure
• ability to set priorities
• proficiency in use of computer software, packages and typing
• excellent interpersonal skills

To Apply:

• Only shortlisted candidates will be contacted.

Comprehensive employment reference checks will be conducted