CIT Enterprise Desktop Support Engineer

Dornbirn, Austria

SpotLIGHT of the job

As a CIT Enterprise Desktop Support Engineer, you play a key role in delivering high-quality IT support services to end users across the organization. Acting as a subject matter expert for workplace technologies, you ensure seamless operation of user devices, applications, and IT environments.
This position directly impacts employee productivity and experience, ensuring that end users can work efficiently with minimal disruption.

Responsibilities

We encourage you to apply even if you do not meet every single requirement.
Your motivation and potential matter more than perfection.

• Installation and configuration of hardware and software, onsite or remote
• Problem treatment, troubleshooting, and analysis in hardware and software-related topics
• Maintenance, repair and replacement of different types of hardware (PC, Laptop, Printer, Scanner)
• Hands on support for network operations team and system management team in case of onsite activities
• Ticket handling within a ticket system
• Installation, enrollment, and troubleshooting of Intune for mobile device management
• Collaboration in IT projects to enhance internal IT platforms
• Provide IT support for shopfloor systems, label printers, and industrial devices

Skills & Experience

• Strong knowledge of Microsoft Windows OS and Office Suite
• Basic understanding of server operating systems and network fundamentals
• Familiarity with ticketing systems and ITIL processes
• Good command of English (written and spoken)
• Advantageous: SAP basics, mobile device management

What we offer

• Flexible Work Options: Opportunities for flexible working arrangements, including home office options and additional support to promote a healthy work–life balance.
• Affordable and Nutritious Canteen: A subsidized cafeteria offering healthy and budget-friendly meal options for employees.
• Corporate Benefits and Perks: Access to a range of established corporate benefits, including exclusive discounts at various retailers and gyms across Vorarlberg.
• Company Pension Scheme: A retirement plan customized to meet individual requirements.
• Extensive training and development opportunities: Access to a wide range of training programs designed to support personal and professional growth.
• Commuting Cost Assistance & Job Bike Program: Financial support for commuting, including a subsidy for transportation and the option to lease a bike for both work and personal use.

What matters to us

We understand not only the power of the visible, but also the invisible. Like light, diversity is intangible, but it is perceptible. We value the uniqueness of every person and see this as a driver of innovation. Qualified applicants will be considered regardless of, for example, origin, skin color, gender, religion, age, sexual orientation, gender identity/expression or disability.

As the contact person for this position, a great candidate experience is important to me! I will reach out to you within 7 days. Please inform me of any assistance you may need, so I can best support you throughout the hiring process.

Talent Acquisition Partner

Milos Mladenovic

T +381 64 835 7708

Who we are

At the Zumtobel Group, we are passionate about designing and producing light that empowers humans and brings architecture to life. We continuously push the boundaries in our search for perfection through timeless design, technical excellence and efficient performance. Through light, we create spaces that inspire. As we develop the next generation of lighting, we consider the wellbeing of people and nature. Our lighting is designed for our customers and their individual aspirations. We guide them into a new world of opportunities – as a group, and through all our individual brands, Thorn, Tridonic and Zumtobel.

Learn more about our Group in our enlightening video - where WE LIVE LIGHT and thrive together! The result is a series of personal and authentic insights into our corporate culture - illustrated from different perspectives.

Follow us:

WE ARE PASSIONATE ABOUT LIGHT.

We share a passion for light, creating aesthetic, functional, and sustainable lighting solutions that enhance quality of life.

WE ARE EXCITED ABOUT CREATING INNOVATIVE LIGHTING SOLUTIONS FOR A SUSTAINABLE FUTURE.

Sustainability and innovation drive everything we do — shaping a responsible, climate-neutral future.

WE ARE INTERNATIONAL AND PERSONAL AT THE SAME TIME.

While we have grown from a family business into a global organization, our collaborative spirit and familial culture remain integral to our identity.

APPLY HERE