NORCAP works to improve aid to better protect and empower people affected by crisis and climate change. We do this by providing expertise and solutions to humanitarian, development and peacebuilding partners, because we believe working together is the best way to reduce needs, risks and vulnerability over time. We seek and promote more effective ways of working at the global level and in the field. NORCAP’s aim is not only to reduce needs, but also to create choice and opportunity for vulnerable people. NORCAP works with and through our partners to improve aid in two complementary ways:
- We provide targeted expertise to strengthen our partners’ response.
- We collaborate with partners to develop solutions to un‑met gaps and challenges.
This role directly supports NORCAP’s mission by strengthening international cooperation and evidence‑based action on energy security—an area that underpins economic stability, environmental resilience, and broader human security.
The Operational Support Officer strengthens the OSCE’s effectiveness and impact by providing timely operational planning and support, particularly for crisis preparedness and response and for the establishment, restructuring, or closure of field operations. The role may involve temporary deployments to crisis areas and includes contributing to conflict early-warning analysis and recommendations on policy and operational responses.
This position is only open to candidates with Norwegian citizenship
Core tasks - Support operational planning and implementation, including crisis preparedness and response and the establishment, restructuring, or closure of field operations
- Develop and update operational guidelines, templates, and standard operating procedures
- Support crisis simulation exercises to strengthen preparedness and response
- Contribute to after-action reviews, lessons learned, and good practices to improve effectiveness and preserve institutional memory
- Support conflict cycle work through early-warning analysis, methodological advice, and co‑ordination of early-warning focal points
- Contribute to concepts, tools, and analytical and organizational support on conflict-cycle issues, including meetings and Chairpersonship support
Education:
- University degree in political science, international relations, or a related field
- Minimum 7 years (or 5 with an advanced degree) of relevant professional experience in international relations, analysis, and operational planning
- Experience in international or field settings (asset)
- Expertise in early warning, conflict prevention and resolution, crisis management, and post‑conflict rehabilitation
- Strong political judgment, analytical and research skills, and experience with lessons‑learned methodologies
- Familiarity with conflict analysis and early‑warning tools, including GIS or AI‑based systems (asset)
- Excellent English communication skills; knowledge of another OSCE language (asset)
- Demonstrated gender sensitivity and ability to integrate a gender perspective
- Strong teamwork skills in diverse, multicultural environments, with impartiality
- Proficiency in Microsoft applications and database use
What We Offer
In recognition of your expertise and contributions, we provide the following benefits and opportunities:
- Rewarding work for a renowned global organisation
- Access to a network of humanitarian, peace and development professionals
- A dedicated Staff Care Unit
- Eligible for consideration for NORCAP membership and future assignments, subject to a successful performance review
Our Values & Commitment (NRC / NORCAP)
NORCAP is part of the Norwegian Refugee Council (NRC).
- All NRC employees are expected to act in accordance with the organisation’s values.
- Being dedicated, innovative, inclusive, and accountable are behaviours and beliefs that guide how we work and how we build relationships. We are committed to creating a safe, respectful, and inclusive workplace where everyone feels valued, empowered, supported, and a genuine sense of belonging.
- NORCAP values diversity, equity, and inclusion and welcomes applications from all qualified candidates. We believe that a diverse workforce strengthens our ability to respond effectively to the needs of people affected by crisis.
- NRC has a zero‑tolerance stance toward any form of exploitation or abuse, including sexual exploitation, abuse, and harassment (SEAH), and we do not tolerate inaction when concerns arise.
- All offers are subject to reference and background checks conducted in line with our safeguarding standards, and NORCAP reserves the right to conduct a full background check on shortlisted candidates.
How to Apply
Based on what you have read so far, do you think you could be a good fit? If so, please follow these steps and apply!
- When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport. Uploaded CVs alone will not be reviewed.
- NORCAP reserves the right to conduct a full background check on shortlisted candidates.
An approved health certificate will be required prior to contract commencement and assignment.
- Feedback will be given to all applicants within four weeks after the closing of this advertisement.
- Apply before 20th May 2026, 11:59PM
We look forward to receiving your application!
