Rostering & Scheduling Lead

• Coaching and developing a group of committed Rostering Support Officers
• Use data and digital tools to forecast staffing demand, match workforce availability to client needs and ensure timely, person-centred services
• Not for profit salary packaging benefits 

As the Scheduling & Rostering Lead, you’ll play a key role in leading a team of Rostering Support Officers, managing daily operational rostering and long-term workforce planning to enable effective service delivery across all care types including Support at Home, CHSP, Claims Conference, and Private services. This role enables person-centred care, matching client needs with workforce availability, while using data and digital tools to plan ahead, solve challenges and continuously improve how services are delivered.

You will be a great fit if you have experience in:

• Leading, coaching, and developing teams to build capability, support professional development, and ensure high performance aligned with service delivery goals.
• Leading the development and maintenance of efficient, client-centred scheduling and rostering practices.
• Using data and digital systems to forecast staffing demand, workforce capacity and optimise resource utilisation.
• Driving effective use of rostering systems (e.g. AlayaCare), ensuring data integrity and compliance.
• Managing internal and external stakeholders to address rostering challenges and client needs.
• Reviewing rostering process flows and driving process improvements to streamline workflows.
• Collaborating across teams to create seamless, person-centred service delivery.

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, click APPLY and commence your journey with Jewish Care Victoria.

Why Jewish Care is the best choice for your career:

• Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
• Purchased leave options
• Employee Assistance Program
• Reward & Recognition Program 
• Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture

About us

Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos. 

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.