Funding and Billing Officer

• Permanent full-time
• St Kilda Road location
• End-to-end billing and funding operations across multiple programs

The Funding and Billing Officer manages end-to-end financial and billing operations across a range of funding streams, including invoice processing, reconciliation, debt management and the maintenance of accurate client and provider records. The role plays a critical part in ensuring compliance with Jewish Care Victoria policies, funding guidelines and regulatory requirements.

Working closely with internal teams, clients and external providers, this position supports timely and accurate reporting, funding submissions and the resolution of billing and payment queries.

The role also contributes to system optimisation, data reporting and continuous process improvement to enhance service efficiency and support high-quality outcomes.

You will be a great fit if you have:

• Experience in financial administration, billing, invoicing or revenue operations - ideally in a regulated or service-based environment
• Strong attention to detail, analytical skills and sound judgement when handling complex or sensitive billing matters
• Proven ability to manage competing priorities, meet deadlines and communicate effectively with a range of stakeholders
• Knowledge of aged care funding models, billing frameworks and compliance requirements
• Systems proficiency, with experience using client management or financial systems (e.g. AlayaCare, ERP platforms)
• A commitment to accuracy, integrity, person-centred service and continuous improvement

Why Jewish Care is the best choice for your career:

• Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
• Purchased leave – up to 4 weeks additional leave
• Employee Assistance Program
• Reward & Recognition Program 
• Employee Referral Program – refer a friend or family member to work at JCV and receive $100 e-gift voucher. 
• Learning and development – opportunities to progress in your career internally

About us

Jewish Care Victoria is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for over 175 years. Our staff come from all cultural and religious backgrounds, and we provide cultural and spiritual training in the Jewish Ethos. 

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, click APPLY and commence your journey with Jewish Care Victoria. 

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.