Company Description
Anantara is a global luxury hotel and resort brand within the Minor Hotels portfolio, known for its distinctive blend of modern luxury, authentic local experiences, and warm Thai-inspired hospitality.
Founded in 2001, Anantara has grown into a portfolio of resorts, hotels, and residences located across Asia, the Middle East, Africa, and Europe. The brand is recognised for creating immersive guest experiences that connect travellers to the culture, nature, and heritage of each destination.
Anantara operates under Minor Hotels, a global hospitality group with a diverse portfolio of luxury, premium, and lifestyle brands
Job Description
The Role
At Anantara Bazaruto, the Front Office is not a desk—it’s the heartbeat of the guest journey.
We are searching for a master storyteller—someone who transforms arrivals into moments, interactions into memories, and stays into stories worth retelling.
You are a seasoned Front Office professional with a luxury background, but more importantly, a natural host. You understand that true luxury lies in personal connection, anticipation, and authenticity.
What You’ll Be Known For
- Storytelling that brings the destination to life
You don’t just check guests in—you immerse them in Bazaruto from the very first moment. - Effortless luxury service
You know the standards inside out, but deliver them with warmth, personality, and ease. - Personalised guest journeys
You anticipate needs, remember preferences, and create experiences that feel tailor-made. - Visible leadership
You are present in the lobby, connecting with guests and supporting your team in real time. - Brand ambassadorship
You live and breathe the Anantara ethos, ensuring every interaction reflects the brand.
Key Responsibilities
- Lead and inspire the Front Office team to deliver exceptional, personalised guest experiences
- Ensure seamless arrival, stay, and departure journeys
- Embed and uphold luxury service standards in a relaxed, barefoot environment
- Train and coach the team on storytelling, emotional connection, and service excellence
- Handle VIP guests and special requests with confidence and creativity
- Drive a culture of ownership, pride, and accountability
- Collaborate across departments to ensure a fully integrated guest experience
Qualifications
What We’re Looking For
- Proven Front Office leadership experience in luxury hospitality
- Strong understanding of front office systems, standards, and operations
- A natural storyteller and communicator
- Passion for guest experience and personal service
- Confident, charismatic, and emotionally intelligent leader
- Experience in remote or resort environments is an advantage
- Ability to act as a true brand ambassador
Additional Information
What We Offer
- Competitive salary and benefits package
- Opportunity to work with a globally recognized luxury brand
- Career growth and development opportunities
- Unique lifestyle experience in an exclusive island setting
Apply Now
If you are passionate about culinary excellence and ready to lead in a unique luxury environment, we invite you to apply.
