Australia Post
Technical Specialist - UKG Pro WFM (Forecasting)
🇦🇺Melbourne, Victoria, Australia6 days ago
MidFull TimeEN
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Name Technical Specialist - UKG Pro WFM (Forecasting) Site / Location Melbourne Support Centre Ref # 12382520 Entity Australia Post Opening Date 08-May-2026 Suburb Richmond Work Type Permanent Full TimePress space or enter keys to toggle section visibility
Help us deliver like never before
We’re looking for a Technical Specialist – UKG Pro WFM (Forecasting) to join our diverse, talented and innovative Digital Technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australians love and trust, while delivering a sustainable future for Australia Post — and you could be part of that.
We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It’s an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year-old icon.
What you’ll deliver with us
As our Technical Specialist – UKG Pro WFM (Forecasting), within the People and Culture Applications Technology team and is a critical role focused on managing and resolving production tickets and incidents related to the UKG Pro WFM, with a focus on the Forecasting Module.
Engage with business stakeholders to design and build enhancements, ensuring the system meets evolving business needs. You will also serve as a liaison with the vendor to escalate and resolve complex technical issues as well as play a key role in a major rollout, working across both project delivery and BAU optimisation.
You’ll also
About you
You’re analytically minded with a strong understanding of workforce planning Labour Standards and Forecasting processes and systems. You enjoy solving complex problems and working closely with technical and business stakeholders to drive smarter, data-led decisions and design and implement system enhancements.
You’ll also need
How we’ll deliver for you
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.
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