Quality, Risk and Compliance Coordinator

About the role

At Capital Health Network (CHN), the Quality, Risk & Compliance Coordinator plays a trusted and influential role in strengthening how we operate, make decisions and deliver safe, compliant services to our community. Working across the organisation, you’ll help shape and embed quality, risk and compliance frameworks that are practical, current and genuinely useful. This includes supporting compliance with legislative, regulatory and funder requirements, maintaining and improving policies and procedures, and helping teams understand how governance applies to their everyday work.

Working closely with CHN leaders and operational teams, this position supports our process and system maturity by embedding quality, risk and compliance into a core part of how we work. From coordinating internal audits and strengthening risk and safety controls to maintaining fit‑for‑purpose documentation and systems, your work will directly support CHN’s ability to operate with confidence, integrity and accountability.

About the team

Reporting to Senior Manager Corporate Operations, the role will be part of the growing Corporate Services Unit (CSU). CSU sits within the broader Office of CEO Business Unit and serves as a central point of expertise and support for our organisation, bringing together a range of key professional services including Office Coordination, Finance and Procurement, Human Resources, Business and Data Analysis, Systems and IT, and Quality, Risk and Compliance.

See yourself in our team

You are an experience Quality, Risk and Compliance professional who brings practical knowledge across governance, quality improvement, information security and risk management. Familiarity with ISO standards including operational knowledge of ISO3100, ISO27001 and ISO9001 is important in this role. The successful candidate will be someone who can step in and operate with high degree of autonomy from the onset and have the skills to lead change processes, build engagement and demonstrate project leadership capabilities at all levels of the organisation.

This is a hands-on coordination role with impact, suited to someone who balances critical thinking with the ability to drive, coordinate and deliver practical outcomes. Your passion in driving excellence by embedding organisational processes and systems of work, leading compliance activities on a wide range of operations relevant to a dynamic not-for-profit environment will see you drive meaningful health and wellbeing outcomes for the ACT community. You’re comfortable working with a high level of autonomy and enjoy collaborating with others to influence change, build engagement and provide clear advice to improve CHN’s systems and processes.

This position will fit a candidate who has at least 6 years of experience ingovernance, quality, risk and compliance, along with proven experience in roles central to developing, maintaining or contributing to organisation processes and systems of work. The successful candidate must be able to demonstrate working knowledge of ISO standards and strong proficiency in a range of IT systems and tools to drive compliance programs and support day-to-day operations.   

Work location

This position is based in our newly renovated and modern office, located in the heart of the Belconnen town centre. We support flexibility and a hybrid work model at CHN and are happy to work with the successful candidate to ensure work and life balance.

Working at CHN

At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions.  

Some of the reasons CHN employees love working here include:

Work-Life Balance & Wellbeing

• Paid December leave: Recharge during our annual close-down period with additional paid leave.
• Comprehensive leave options: Access leave entitlements on top of Annual Leave, including Family and Wellbeing Leave, as well as Religious, Cultural and Ceremonial Leave.
• Personal leave: We know starting a new job with no personal leave balance can be hard, so you will receive an extra 5 days of personal leave to support you as you start

Flexible Work Arrangements

• Hybrid work: Enjoy flexible working options designed to promote a sustainable work-life balance.
• Purchase additional leave: Create more time for yourself when you need it with the ability to purchase up to 2 weeks of extra leave per year. 

Career Growth & Development

• Professional Development Fund: Access a dedicated fund to support your professional development goals.
• Study leave: Take advantage of our generous study leave option to support your learning and development goals, while balancing work commitments.  

Meaningful & Impactful Work

• Purposeful work in health: Be part of fulfilling, varied work that advances how health is delivered in Canberra, improving health outcomes for the ACT community.
• Collaborate with health experts: Work alongside key health professionals and stakeholders across the health sector, contributing to impactful initiatives.

Culture & Community

• Supportive, collaborative workplace: Join a team environment built on collaboration and mutual support.
• Diverse and inclusive environment: Thrive in a workplace that prioritises diversity, inclusion and wellbeing.
• Sustainability and social impact: Support our commitment to sustainability as we partner with others who make responsible choices for people and the planet. 

Financial Benefits & Rewards

• Competitive Remuneration Package: Receive a competitive salary with an attractive benefits package through Salary Packaging of up to $15,900 of your pre-tax income per FBT year to maximise your take-home pay. 
• Above-standard superannuation: Pursue long-term financial wellbeing with contributions that are always 0.5% higher than the Super Guarantee.

Learn more about CHN from our website: Capital Health Network | Home (chnact.org.au) 

Position Salary: $55.10 per hour (approx. $109,227 per annum) plus superannuation  

Employment type: Fulltime, Ongoing

Working Days/hours: Full time, 38 hours per week

How to apply

Applications close: 11.59pm, 15 May 2026

Position documentation can be found here https://www.chnact.org.au/capital-health-network-positions-vacant 

Please apply using the ‘apply’ button. Your application MUST include a cover letter addressing how your skills, experience and expertise will meet the functional competencies (max. 3 pages), salary expectations, and your CV (max. 3 pages). Please do not send your applications to the recruitment email address.

Please note: Applicants are required to have full Australian work rights at the time of application and include details of any visa limitations and end dates in the application cover letter.

For further enquiries: Please contact Senior Manager Corporate Operations, Ryan Eatts: recruitment@chnact.org.au

CHN, ACT’s Primary Health Network welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. CHN will provide reasonable adjustments for individuals with cultural requirements and/or individuals with a disability throughout the recruitment process.

If you identify as a person who may require adjustments to the application, recruitment, selection and/or assessment process, please advise via recruitment@chnact.org.au or 02 6287 8099 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.