Role: Fitness Consultant II

Reports to: Fitness Manager

What’s In It for You:

• Free facility access based on hours worked plus a variety of free and discounted programs & services.
• Employee recognition program.
• Annual staff events including BBQs, Corporate Challenge, December holiday party and many more.
• Free parking and close to transit with a C-train and bus stop steps away.

What You’ll Do: 

• Provide personalized and professional customer service in person.
• Build relationships with members and provide legendary service.
• Provide consultations to potential and first time customers.
• Conduct tours for prospective new members.
• Respond to general customer inquiries about fitness and the facilities.
• General maintenance, upkeep and tidiness of the Fitness Centre area and equipment.
• Maintain safety standards.
• Handle immediate first aid needs.
• Educate customers and enforce Dryland rules.
• Provide exercise guidance including spotting, explanation and demonstration of exercises.
• Maintain a professional appearance at all times.
• Complete special projects as assigned.
• Provide support for special events as required.
• Provide support to Duty Managers/Fire warden for security within the facility and parking lot.
• Act as Fire Warden when needed.
• Set up and take down of recreational equipment (eg.Volleyball nets).
• Assist other departments with tasks as requested.
• Complete InBody tests with members and users.
• Assist group fitness with sound system when necessary.
• Monitor all dryland bookings and communicate any discrepancies.
• Deliver small group sessions, including but not limited to:
  • Orientations/ Workshops
  • Adrenaline
• Compile statistics of the facility as required .
• Mentoring Fitness Consultant 1’s.
• Training new Fitness Consultant 1 & 2’s.

What You’ll Need: 

• Candidate for or completed Bachelor’s degree in Kinesiology, Exercise Physiology, Movement Science or related field. Consideration may be given to candidates holding a PFT diploma or certification.
• CPR C (recertified within one year) and Standard First Aid (recertified within 3 years) – recertify within 2 years required before employment can commence.
• Additional certifications and evidence of continuing education are an asset (for example):
  • CSEP – Certified Personal Trainer or CSEP – Certified Exercise Physiologist
  • Certified Strength and Conditioning Specialist (CSCS)
  • NCCP Olympic Weightlifting, Kettlebell, TRX, Injury Rehabilitation
• Knowledge of fitness and ability to instruct and educate in a respectful manner, along with excellent customer service, communication, problem solving, and ability to deal with conflict in a diplomatic manner will help ensure your success.
• This position does require occasional heavy lifting and employee must be able to lift up to 50lbs and assist in moving heavy sport equipment.

Our Commitment to Diversity, Equity, and Inclusion:

We value the uniqueness and perspectives of all employees and are committed to diversity, equity and inclusion initiatives to create a feeling of belonging for all of our team members at MNP Community & Sport Centre. We welcome and encourage applications from all qualified candidates. MNP Community & Sport Centre provides support in its recruitment process to candidates with disabilities; including accommodation, that takes into account candidates’ accessibility needs. Please connect with our Human Resources team if you require accommodation within the recruitment process.

All candidates applying to MNP Community & Sport Centre must have legal authorization to work in Canada with no restrictions.