Client Partner Advisor

Salary Range: $88,700.23 to $125,700.07 per annum

Union/Excluded: Excluded

Security Screening: Required

Job Type: Regular full time  

Additional Info: An eligibility list to fill future vacancies may be established. Testing will be required. Lesser qualified applicants may be appointed at a lower level.  

 

We are seeking a Client Partner Advisor to join our team in VICTORIA, British Columbia, Canada.  

The Client Partner Advisor is a trusted pension expert and client‑focused advisor who supports the pension boards of trustees, board secretariat staff, senior leadership, and cross‑functional teams across the public sector pension ecosystem. In this role, you provide informed strategic advice, operational support, and high‑quality board materials that help advance both client and corporate priorities. Through research, analysis, and well‑reasoned recommendations, you play a key role in enabling effective decision‑making and strengthening relationships across our pension partner network.

 

Hybrid Work Model  

This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on-campus and part of the time off-campus. The requirement for on-campus presence is a minimum of 40% of your schedule in a month.  

Additional requirements are determined by the role functions and operational needs of each business area.   

• Provide expert advice to pension plan boards, secretariat staff, unions, retiree groups, senior leaders, and other clients, including guidance involving sensitive and confidential information.
• Offer strategic client management support to senior leadership and cross‑functional teams to help deliver high‑value initiatives that meet pension plan expectations.
• Prepare clear, high‑quality materials such as reports, briefings, presentations, and correspondence; may present at board and committee meetings.
• Research and analyze legislation, policies, data, and other information to identify risks, trends, and opportunities, and develop well‑informed recommendations.
• Collaborate with advisors, service providers, and internal partners to gather and coordinate information that supports client and corporate priorities.
• Support onboarding and education for new pension plan trustees, including developing and delivering orientation and learning materials.
• Contribute to continuous improvement by supporting process optimization and helping develop, monitor, and report on key performance indicators.
• Participate in and lead project teams as needed. 

Must have

• Bachelor's degree in business administration or a related field (law, commerce, public administration, political science or humanities).
• Three years of recent (within 7 years) progressive experience in a complex public sector, pension/benefits, financial services or governance environment must include the following:
  • Providing research, analysis and client advisory support.
  • Preparing, reviewing, interpreting and synthesizing legislation, regulations and policies into clear reports/briefing notes and other high-quality materials for senior decision makers.
  • Planning and coordinating projects with competing priorities in a deadline driving environment.
  • Advising internal and external clients on sensitive or confidential matters.
  • Presenting to boards/committees or senior leadership.
• An equivalent combination of education, training and relevant experience may be considered.

 

Nice to have

• Experience in corporate or board governance, including work with boards, sub-committees and their secretariat or executive offices is preferred.  

 

Knowledge, Skills and Abilities

• Strong knowledge and technical understanding of defined benefit pension plans, actuarial and financial analysis, pension plan design and the legal and regulatory environment in which registered pension plans operate.
• Strong oral, written, interpersonal and presentation skills.
• Strong reading comprehension and research abilities supporting gathering, interpreting and synthesizing a diverse volume of complex information.
• Strategic, critical and timely thinking skills with an ability to anticipate problems and suggest practical, imaginative solutions.
• Ability to collaborate with and foster cooperation among diverse groups of colleagues and reconcile divergent priorities.
• Ability to work independently in a changing, challenging, politically sensitive environment.
• Ability to work respectfully and effectively with boards of trustees, agents, executive, secretariat staff, partners, service providers, regulators and representatives of other pension plans and pension industry organizations.

 

Application requirements  

Cover letter: Please do not submit a cover letter; it will not be reviewed.

Resume: A resume is required as part of your application. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relates to the job requirements.

Questionnaire: As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses will be used to shortlist applicants against the job requirements. Please allow approximately 10 minutes to complete this questionnaire.

Applications will be accepted until 11:59 pm PST on the closing date. Late applications will not be considered.

 

Diversity & Inclusion  

BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.  

We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at jobs@pensionsbc.ca.  

Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at jobs@pensionsbc.ca. 

BC Pension Corporation is one of the largest professional pension service providers in Canada. We serve over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees. One in eight BC citizens is a member of one of the five pension plans we serve. Services include providing plan information to members and employers, managing contributions and member records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.