Customer & Supplier Master Data Analyst

We are currently looking for a Customer & Supplier Master Data Analyst to join the EMEA Data team at our EMEA Head Office in Chadderton, Oldham on a Hybrid working pattern. The individual in this role will be responsible for maintaining the master data in the ADI SAP Customer & Supplier database.

JOB DUTIES:

• Drives data governance within SAP and administrate any changes

• Timely set up and maintenance of Customer/Supplier Accounts to ensure continuity of business processes.

• Together with Finance, maintains customer/supplier banking information, ensures data is accurate and correct.

• Maintains payment terms, currency, incoterms in customer/supplier accounts

• Updates and owns Cost factor changes, driven by factors such as FX, duties, or incoterms.

• Understands how cost factors drive profit.

• Reviews Duty rates upon receipt from trade compliance

• Evaluating credit risk and identify high risk accounts to the Credit & Collections team and take appropriate action

• Supplying responsive, process effective. services to internal and external customers

• Working closely with the Credit & Collection Teams, Sales and other business users as required

• Conducting business in a manner that promotes both internal and external customer satisfaction

• Setting up new Customers in SAP in accordance with internal processes following sufficient credit risk evaluation including credit agencies and trade compliance processes

• Monthly review the credit portfolio data provided by our Credit Agency and propose adjustments to safeguard high risks. 80/20 annual evaluation.

• Amend and update Customer data upon request by the Credit or Sales team

• Manage Customer Credit Holds where applicable

• Continually work to improve Reporting and Customer service levels

• Build relationship with relevant business partners to ensure smooth cooperation between C2C and the business

• Ensure strict records are kept in ERP to required audit standard

• Act as an ambassador for the team and be a subject matter expert in master data.

• Live and breathe the team's data standard policy.

YOU MUST HAVE:

• Data entry, admin or customer service experience
• Fluency in English 
• Good IT skills in MS Excel, Access
• Effective multi-tasking skills and attention to detail 
• Strong interpersonal and organisational skills
• Experience working with SAP

WE VALUE:

• Financial acumen
• B2B or B2C Distribution Preferred (OEM ok)
• Excellent interpersonal skills – you will need to build relationships with all business functions
• Working collaboratively
• Effective verbal and written communication skills
• Strong internal and external customer service
• Must be a team player with intercultural skills
• Demonstrate creative thinking to resolve problems and develop succinct and concise reports
• Energetic, open-minded, and enthusiastic to contribute to improvement of company goals and employee advancement

WHAT IS IN IT FOR YOU:

• Hybrid model working with 3 days in the office and 2 days from home. 
• Ability to develop your career with a global company
• Opportunity to work for a global business
• Excellent career development opportunities
• Competitive salary

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Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.