"Business Growth & Revenue Drive retail business expansion across assigned cities/territories within the zone.Achieve monthly, quarterly, and annual revenue and merchant acquisition targets.Increase adoption of Paytm products including QR, Soundbox, POS, loans, insurance, and other merchant solutions.Monitor market penetration and competitor activities. Team LeadershipLead and manage Area Managers, Sales Managers, and field sales teams.Set KPIs, monitor productivity, and ensure target achievement.Conduct regular performance reviews, coaching, and capability building.Build a high-performance sales culture.Merchant Acquisition & Relationship ManagementDevelop strong relationships with key merchants and retail partners.Ensure high merchant retention and engagement.Resolve escalations related to service, operations, or product issues. Operational ExcellenceEnsure compliance with company policies and audit requirements.Improve operational efficiency and field execution.Track business metrics through dashboards and MIS reporting. Strategic PlanningIdentify growth opportunities across markets and categories.Execute zonal business plans aligned with company strategy.Collaborate with cross-functional teams including product, marketing, and operations. Key Skills & CompetenciesStrong sales and business development expertiseTeam management and leadershipChannel and distribution managementAnalytical and problem-solving skillsStakeholder managementExcellent communication and negotiation abilities Data-driven decision-makingPreferred QualificationsPost-Graduate in Business, Marketing, or related field8–15 years of experience in sales/business developmentExperience in fintech, payments, telecom, FMCG, banking, or retail business preferred
Proven experience handling large field sales teams and multiple territories"
