Quality Assurance Technician

Job Description :

Role: Quality Assurance Technician - Baileys Irish Cream

Location: Belfast, Northern Ireland

Contract: 24-month FTC/Secondment

Closing Date: 31st May 2026

About us

From Arthur Guinness to Johnnie Walker, our business was founded on people of great character. And in 250 years, nothing has changed, people of all genders with great character continue the innovation with the same passion as our founders.

We’re the world’s leading premium alcohol company.  Our brands are industry icons. Diageo is where you’ll find a wide variety of personalities, experiences and perspectives, wherever you’re based in the world.

Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story. 

Feel inspired? Then this may be the opportunity for you.  

Diageo’s vision creates a powerful mandate for a Continuous Improvement culture, which reinforces strong performance.

Baileys is the world’s number one selling liqueur brand, and is one of Diageo’s global priority brands.

As part of Diageo Baileys Global Supply manufactures, packages and distributes over 7 million cases of Baileys Original Irish Cream and Sheridan’s Liqueur throughout the world from the 2 sites in Dublin and Belfast.

About the role

This role is based at our Bailey’s Packaging site in Mallusk, Northern Ireland and sits within one of our shift teams.

The role covers the whole process of intake and processing of raw ingredients, to bottling and shipping of finished goods -  as a Quality Assurance Technician you will ensure that all manufactured goods are produced according to quality specifications and compliant with government regulations and standards.

Key Responsibilities

• Ensure that all manufactured goods are produced according to quality specifications and compliant with government regulations and standards.
• Responsible for completing, monitoring and interpreting all analytical, chemical & microbiological (including sending samples to external lab) tests. In addition to monitoring checks to ensure compliance with specifications from materials through to final products across the whole process.
• Ensure all plant quality assurance equipment is calibrated and maintained and that all routine quality checks are carried out in the appropriate manner to the required frequencies
• Liaise with suppliers on material issues.
• Training of process, bottling & warehouse operators in relation to the carrying out of all routine quality checks according to procedure and the compliance of results to specifications
• Investigate Consumer and customer complaints regarding product quality across all markets and ensuring corrective action is taken as necessary.

About you

Qualifications and Experience Required

• Third level degree in a food related science or equivalent
• High level of IT skills in particular Word, Outlook, Excel and PowerPoint.
• Excellent problem-solving skills, and able to use initiative whilst under pressure.
• FMGC experience is desirable
• Ability to complete and maintain documentation and system records to high degree of accuracy
• Great ‘can do’ attitude along with excellent communication skills
• A keen team player within and across teams – who can lead on work activities, including manufacturing excellence projects.
• A motivated self-starter capable of learning in a fast paced environment
• Flexibility within a shift working environment

Working with us 

As one of the world's leading alcoholic beverage companies, we pride ourselves on providing our employees with a highly competitive and flexible rewards and benefits package including: 

• Base salary + substantial shift allowance 

• End of year annual bonus (dependent on performance) 

• 6 months, fully paid, family leave for ALL parents - regardless of gender 

• Contributary pension scheme 

• Product allowance 

• Free onsite parking with electrical charging, ensuring that your commute is hassle-free  

• Opt-in private medical care for you and your family 

• Share programmes and other voluntary benefits 

  

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this. We believe the most inclusive and diverse culture makes for a better business and a better world. We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills, and capabilities in each of the countries in which we operate and to reflect our broad consumer base. 

Join us, and you will be part of an organisation that embraces diversity in the broadest possible sense. This means that you will be welcomed and celebrated for who you are just by being you. You will be part of — and help build — an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. And you will help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate. 

We value each other and celebrate different perspectives. In our inclusive culture, you will have the backing you need to test innovative ideas and learn from them. Harness your passion and desire to grow as you make your mark. Let us unlock a brighter, more exciting future together. 

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. To achieve this, we need the world’s best people. We are looking for people with curiosity, creativity, boldness, and a sense of purpose to take Diageo and our timeless, pioneering brands to the next level. 

Feel inspired? Then this may be the opportunity for you. 

Worker Type :

Fixed Term Contract (Fixed Term)

Primary Location:

Baileys Mallusk

Additional Locations :

Job Posting Start Date :

2026-02-06