Provide underwriting support to the Underwriting Department
Specific Policy Serving Duties:
1. Register, process and reconcile receipts
• Ensure each client is registered in the system
• Review mode of payment and process accurate receipts daily
• Print all receipts
• Reconcile collection to register verified with records
• Create follow ups to cancel or modify receipts
• Set registry records as completed on a timely basis
• File all receipts
2. Manage float
• Check float at the beginning of each session to ensure that it is adequate to meet daily needs
• Prepare change list for cash in float
• Check float received from sub-cashier for accuracy at hand over
3. Manage Cash in Till
• Ensure cash in till matches receipts processed by payment type (cash, cheque, credit card, online bank payment, wire transfers)
• Alert management when cash on hand exceed the stipulated amount (XCD 20,000) and requires banking
• Process correspondence and other instructions for transactions not approved in the system to management for action
4. Account Balance Reconciliation
• Review customer balance and ensure that it is correct
• Identify discrepancies to correct balance
• Create follow-up, notes and letters as appropriate in support of any and all discussions internally and externally in relation to the work.
• Add or reduce interest if customer is in arrears or paid early.
• Set alerts where necessary on policies, accounts and claims or set to affect all of these areas where necessary.
• Close alerts where the intention has been achieved.
5. Provide support to the Accounts Department
• Support the accountants on accounting matters such as, journal entries, preparation of accounting schedules for the preparation of the financial accounts
• Prepare schedules and supporting documents
• Daily bank deposits
• Prepare Income & Receipts schedule
• Prepare petty cash analysis schedule
• Identify US Exchange, shorts & overs report
• Update Charges schedule
6. Provide underwriting support to the Underwriting Department
• Support the underwriters in processing underwriting transactions
• Support renewals
• Support new business applications
Requirements
Education Standard Required:
High School Diploma.
CII Certificate in Insurance.
Experience Required:
At least 2 years in a cashiering and customer facing role.
Qualities Required:
The clerk must be able to work with customers and prospects in courteous manner and deal with any account issues which may arise efficiently and effectively.
