Quality Engineering Lead

Create your best future and join the Quality Engineering team as a Quality Engineering Lead

What’s the role?

Join our GTS and Payments team within WIB Technology, playing a critical role in keeping Australia’s domestic payments moving safely and reliably. This is a full-time permanent opportunity with a hybrid working model that supports flexibility and connection.

You’ll lead and contribute to the ongoing evolution of Quality Engineering practices by embedding quality into large‑scale domestic payments platforms that support OSKO, PayID, and PayTo—systems that sit at the core of the nation’s payments infrastructure, where quality truly matters. across the Domestic Payments program.

Additionally, you’ll thrive in this role if you enjoy automation‑first thinking, working with complex vendor‑supplied systems, and exploring smarter testing approaches such as contract testing and AI‑assisted quality engineering. Partnering closely with engineers, product owners, and delivery partners, you’ll influence quality from design through to release.

This role is ideal if you enjoy leading through influence, mentoring others and lifting capability across teams. You’ll challenge the status quo, bring clarity to complex problems and help create better outcomes for our customers and our people.

What do I need?

• Extensive Quality Engineering / Software Testing experience, ideally in payments, banking, or regulated environments
• Experience using Jira and Confluence, with a clear understanding of defect management processes
• Experience working within agile delivery teams and cross functional models
• Strong expertise with a focus on quality gap analysis, metrics reporting, API, integration, and end‑to‑end testing
• Experience testing vendor or packaged systems with limited or no source‑code access
• Strong background in test automation, data validation and SQL capability 
• Passion for automation‑first, engineering‑led quality, with interest or experience in contract testing, real‑time payments, and AI‑assisted testing

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY NOW button. 

We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the Diversity, sustainability and flexibility section.