- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Set up and break down function rooms and event spaces based on group specifications and hotel standards.
- Refresh banquet rooms throughout events according to the schedule and service expectations.
- Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
- Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
- Collaborate with team members to provide seamless event service and support.
- Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
- Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
- Perform other duties as assigned by management.
Responsibilities Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.
Qualifications- Prior experience in a similar role within the hospitality or events industry preferred.
- Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
- Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
- Strong communication and interpersonal skills with a team-first attitude.
- Knowledge of local attractions and events is a plus.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
