Business unit, Department, Reporting
Business Unit: DPS
Department: Retail Solutions
Core Description
Responsible for application development in Retail Solutions through developing and maintaining digital automation solutions for both internal and external clients which including: defining, designing, developing, testing, documenting, and maintaining systems.
Key Deliverables / Primary Functions
Maintains cohesive relationship with Development team within scope of defined authority and responsibility.
- Teach, lead and mentor members within the team.
- Attend to any development requirements that the customer has.
- Create high standard tested code that meets the customer’s expectation.
- Ensures service levels are met and tasks are completed within set goals.
- Monitors and reports on scheduled tasks which the team are responsible for.
- Takes ownership and responsibility of issues arising.
- Troubleshoot bugs reported by users.
Ensures the delivery of high-quality solutions to current customers.
- Ensure that the delivered solution meets the customer’s satisfaction.
- Adhere to internal code standards
- Takes responsibility for individual services.
- Amends and enhances the services based on best practice and clarified internal requirements.
- Maintains high quality code within the codebase.
Implement and maintain efficient high-quality code to the department product list.
- Maintains overall service levels as agreed with internal and external units.
- Maintains relationships with the various internal & external providers.
- Accurate & Detailed Time Recording.
- Assist internal departments with queries pertaining to our systems.
- Ensure all coding is thoroughly tested and vetted prior to handing over to QA team.
Maintains high levels of co-operation with other internal business units / departments to achieve user satisfaction and business growth.
- Feedback and input to test department.
- Assist Helpdesk with bugs logged.
- Recreate all bugs logged with assistance from other department.
- Feedback on task lists and current priorities assigned
Core Functional Skills & Capabilities
Software Development Life Cycle (SDLC)Programming language, standards, and syntaxOperating systems and IT hardwareChange Management
Core Behavioural Competencies
Deciding & Initiating ActionApplying expertise & TechnologyAnalysingPlanning & Organising Achieving personal work goals & objectivesDelivering Results & Meeting customer expectationsCulture MatchJob Match
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Information TechnologyOR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
3 to 5 years’ experience in Software Development iincluding:
- SQL programming
- MS SQL Server and client
- C#
- C++ using MFC and ATL as an advantage
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Valid Drivers license
Workplace / Physical Requirements
Hybrid Remote WorkerBillable
