Business unit, Department, Reporting
Business Unit
DPS
Department
Business Development Management
Reports To
Managing Executive: Business Development Manager
Grade
S4
Core Description
Responsible for the product strategy and governance for the LOB product portfolio. Also responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, contributing to the product vision, and working closely with engineering, sales, marketing and support to ensure customer/key stakeholder satisfaction goals are met. The Senior Manager Product Management's job also includes ensuring that the portfolio supports the company's overall strategy and goals
Key Deliverables / Primary Functions
- Define product governance structures
- Maintain designated product portfolio & establish LOB specific Product Portfolio Forum
- Work closely with the Product team and craft a BCX product strategy
- Gathering market requirements and in response developing differentiated products and enhance existing products, with defined processes
- Product portfolio management (Description, Value proposition, Offerings & Packages, Cost and Pricing)
- Manage Product Performance (Fulfilment Assurance, Financial Performance), Product Life Cycle considerations (Le.building product roadmaps, particularly Technology roadmaps,
- Product positioning and outbound messaging with collateral as well as enablement of Sales Force through training, incentives and battle cards
- Promoting the product externally with press, clients, and partners & Monitoring the competition
- Measurement of existing customer service performance, technology refresh, optimization and R&D
- Define a strategy for the product's evolution to support business and customer needs.
- Create specifications, prioritize requirements and maintain a roadmap of the features being developed.
- Manage the process of making the product available to customers.
- Act as the subject matter expert for the product's capabilities in pre and post-sales discussions.
- Collaborate with the engineering team building the product to clarify requirements and specifications.
Core Functional Skills & Capabilities
Financial ManagementBusiness DevelopmentTeam ManagementRisk Management
Core Behavioural Competencies
Culture MatchJob MatchDeciding & Initiating ActionDelivering Results & Meeting customer expectationsFormulating Strategies & ConceptsPersuading and InfluencingApplying expertise & Technology
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in Project Management or IT/EngineeringOR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
7 years’ experience cross-functional product management, product development or service delivery experience.
Working with technology teams to drive technical components and execution across product roadmaps.
Or
If the highest qualification is grade 12 , 9 years exp. of which at least 2 years on management level.
Certifications
None
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control
none
Level of Engagement
Engagement will all levels within the organisation, internal and external to the business.
Special Requirements / Employment Condition
Workplace / Physical Requirements
Hybrid Remote WorkerNon-Billable
