eCommerce Coordinator

Ko wai mātou – About us   

Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple – making sure New Zealanders get more out of life, and we’re driven by our aspiration to be one of New Zealand’s most customer-driven and productive retailers.

 

Te Tūranga – About the role   

As our eCommerce Coordinator, you’ll play a key role in supporting the delivery of world-class online shopping experiences across our store network!

Working closely with the Head of eCommerce and wider team, you’ll coordinate operational activities, support project delivery, and help bring innovative eCommerce initiatives to life. This is a highly varied role where no two days are the same—perfect for someone who thrives in a fast-paced, collaborative environment.

 

Ngā kawenga – What you’ll be responsible for

• Providing high-quality coordination and administrative support to the eCommerce team
• Supporting the Head of eCommerce and leadership team with diary management, travel, and ad hoc tasks
• Assisting with project delivery, tracking progress, and identifying solutions to operational challenges
• Maintaining team reporting, tools, and documentation
• Coordinating team planning activities, events, and operational resources
• Managing financial admin tasks including raising purchase orders and liaising with Finance
• Conducting research and analysis to support eCommerce initiatives and innovation
• Supporting store onboarding, online launches, and refurbishment projects
• Continuously identifying opportunities to improve processes and ways of working

 

He kōrero mōu – About you

You’re a proactive, highly organised professional who enjoys keeping things running smoothly behind the scenes while contributing to bigger-picture outcomes.

You’ll also bring:

• Strong written and verbal communication skills
• Excellent organisational and time management skills, with the ability to meet deadlines
• The ability to build strong relationships across teams and stakeholders
• Previous experience in an administrative or coordination role
• Skills in Microsoft Office (Word, Excel, PowerPoint), with SAP or similar systems a bonus
• A passion for eCommerce and customer experience
• High attention to detail and a continuous improvement mindset

 

Ngā painga - What we offer   

We’re committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we’ve got over 1,000 carparks including EV plugs
• Southern Cross plans for you and your family
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

 

Experience awesome. Achieve awesome. Be awesomely you.

We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

 

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

 

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to  Recruitment.Foodstuffs@foodstuffs.co.nz.  Accessibility support could include interview location, sign language interpreter, assistive technology.