Life Science Solutions Technician

Description -

Abstract

The Life Science Solutions Technician provides hands-on technical support to the product and business development team and cross-functional engineering partners. The role builds, sets up, and maintains prototypes, fixtures, and lab equipment; prepares materials and test samples; and documents work to enable efficient development and validation. The technician troubleshoots technical issues and supports customer issue resolution by partnering with customer-facing teams to investigate root cause and implement corrective actions.

About Us

HP's Specialty Printing and Technology Systems business unit is chartered to leverage HP's printing technology assets to OEM's in a wide array of markets including Product Identification, Labels, Transactions, Postage, Mail Addressing, and Life Sciences markets.  We repurpose these assets to address needs in vertical markets where HP's technology, performance, and reliability can bring value. The SPTS Engineering Organization is chartered to extend these assets with high-ROI solutions that fit the needs of these markets through specialty inks, printheads, enablers and full imaging solutions.

Tremendous opportunities exist to leverage HP print technologies and apply them to create new applications in the Life Sciences. The SPTS Life Science Solutions business is one new Life Science business that HP has already launched. We develop and sell dispensing products that leverage HP’s world-class inkjet printing technology.

Position Overview:

The Life Science Solutions Technician partners closely with engineering to develop, maintain, and support test equipment and life science instruments throughout development and in the field. This role assembles, disassembles, services, and troubleshoots instruments and experimental setups; runs standardized software test procedures to verify functionality and support release readiness; supports investigations tied to customer support escalations; and helps drive timely resolution through clear documentation and hands-on testing. The technician also manages day-to-day lab operations, including organizing work areas, procuring supplies, maintaining a safe and clean environment, and coordinating installation and setup of new equipment.

Responsibilities:

• Partner with customer support engineer to resolve customer issues

• Own instrument servicing

• Partner with engineers to develop test equipment

• Manage Trellis lab upkeep and supply ordering

• Partner with team to resolve product development technical issues

• Manage shipping logistics

• Manage demonstration set up

• Manage logistics of new equipment set up

• Run standardized tests for SW qualification

Minimum Qualifications:

• 2+ years of experience working with TIJ related instruments and/or supporting an engineering team

• Demonstrated ability to troubleshoot mechanical systems

• Experience working on cross functional teams

• BS in a technical/science major

• Excellent communication skills

Desired Qualifications:

• Biology, biochemistry or similar knowledge/experience

• SW test experience

• Machining experience

The pay range for this position is $24 to $34 USD per hour (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure

• 13 paid holidays

• 15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Engineering Services

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"