Global Commercial Capabilities Manager

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:

If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.

For best results, use Google Chrome to view this page.

Quote from Hiring Manager

The Commercial Capabilities Manager is part of a team that fuels our success by creating the conditions for continuous and collaborative learning that empowers our global organization to build the critical capabilities needed to thrive. The primary responsibility of this role is to design and deploy learning interventions that empower our commercial teams to successfully grow our brands across the globe.

The working style for this role is 4 days a week in the office with Fridays working from home.

What You Can Expect

With support from the Global Learning & Development Director and priorities driven by Commercial Division Leadership, you will steward commercial capabilities, address skill-building priorities, champion a learning culture, and manage learning technologies that enable our sales teams to achieve excellence.

• In partnership with Global L&D Director, collaborate with Division Leadership to refresh and embed the Commercial Capabilities Framework.

• Partner with Division Chiefs of Staff and global market leaders to develop commercial capability curriculum reflective of strategic priorities, market realities, and future skill needs.

• Design, develop (or buy), and deploy high-impact blended learning interventions across all three levels of learning (Knowledge, Application, Reinforcement) to effectively strengthen the skills, behaviors, and mindsets that drive commercial performance across the organization.

• Manage the curation and delivery of global sales training modules within the LMS, leveraging LinkedIn Learning libraries to align educational content with evolving commercial objectives.

• Leverage partnerships with external agencies, industry experts, and internal subject matter experts to source or design content with a high degree of collaboration and stakeholder management. 

• Enable sustained behavioral change in the commercial organization by leading post-program reinforcement and measurement, including follow-up communications, "nudges," measuring engagement and behavioral impact to generate insights that shape future marketing investments. 

• Operate as a fully embedded member of the global L&D team, contributing to shared priorities, methodologies, and outcomes.

What You Bring to the Table

• Minimum of 5 years of experience in sales, commercial operations, and/or functionally-specific learning and development role, with a foundational understanding of sales effectiveness, commercial strategy, and route-to-market models.

• Demonstrated ability to successfully diagnose capability needs, develop interventions, and deploy skill-building solutions effectively across global markets.

• Strong project management skills with a bias for action—able to manage multiple workstreams and deliver results at pace.

• Strong instructional design skills with the ability to design engaging blended learning experiences using various technologies and learning theories.

• Demonstrated ability to act as a steward of organizational culture with an understanding of how commercial talent drives business growth, preferably in the spirits category.

• Strong computer skills with proficiency in, or the technical aptitude to quickly learn, 360Learning (or similar Learning Management Systems), Google G Suite or Microsoft Office, Articulate, and design tools like Canva or Infogram.

• Excellent communication skills with the demonstrated ability  to successfully partner across multiple functions and all levels of employees. 

• Ability to flex work schedule to collaborate with global partners 

• Travel up to 20% of the time.

What Makes You Unique

• Inspiring Storyteller: Someone who can capture the attention and energy of creative employees through inspiring programs designed to lift performance, connection, and engagement.

• Resourceful Problem Solver: A creative and innovative thinker who can accomplish work through resourcefulness and determination in a fast-paced consumer goods environment.

• Strategic Business Partner: the ability to transform commercial challenges into pragmatic solutions, influencing stakeholders and being able to shape a common/scalable agenda.

Who We Are

We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.

What We Offer

Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.

#LI #jackdaniels

Requisition Type:

Management Level:

Global Job Level:

Number of Openings Available: