Independent Living Advisor

Our Independent Living teams support older people living in their own homes by providing a friendly housing management service. 

We have a new opportunity for an Independent Living Advisor to join our team in Yorkshire. This full-time role is ideal for someone passionate about supporting older adults to maintain their independence and wellbeing.

Reporting to the Independent Living Manager, you will provide housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with residents, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.

You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.

Although your main base will be Victoria Court in Castleford, you will also work across other schemes throughout Yorkshire providing cover when needed, therefore a full UK driving licence and access to your own vehicle are essential.

What we are looking for

• Experience working with older adults, promoting independence and community spirit
• Strong commitment to Equality and Diversity
• Adaptable communication skills, especially when explaining technical information
• Solid administrative and numeracy skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication
• Proficiency in Microsoft Office
• Full UK driving licence and access to a vehicle

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

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The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.