

You’re agile, keen and open to meaningful work and opportunities that come your way.
You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.
In this role, you'll:
The Project:
The Train Crewing Operations and Planning System (TCOPS) program is upgrading the workforce management systems used for Suburban Services and Intercity Services at Sydney Trains. This includes scheduling, rostering, and day of operations – everything we do to allocate the right crew to the right train at the right time.
TCOPS will replace our current workforce management system Opcrew, with a new system that has improved functionality, is easier to maintain, and supports integrations with other systems.
The Role:
Leading and managing the delivery of change management activities across projects to support successful implementation and organisational readiness. The role is responsible for stakeholder engagement, change impact and business readiness assessments, communications and engagement planning, and supporting alignment to future state operations.
TFT until 31/12/2026 with possible extension
Key Accountabilities:
• Develop and implement change management strategies and plans to support project delivery and business readiness
• Conduct stakeholder analysis, change impact assessments and learning analysis
• Develop communications and engagement content to support awareness and adoption of change initiatives
• Build and maintain effective relationships with stakeholders, subject matter experts, and operational business groups
• Identify and manage change risks, resistance, and mitigation strategies
• Collaborate with HR, IR, Learning & Development, Communications, and other stakeholders to deliver integrated people change outcomes
• Support safe and effective project delivery in line with Sydney Trains safety management requirements
Please click here to view the role description and information pack.
About you
If you have experience in a similar role and thrive in a fast-paced, challenging environment then we would love to hear from you. Apply today!
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Tuesday, 19th May 2026.
For more information about this role, please contact TONI.MUIRHEAD@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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