Product Lead – Wholesale Banking Advanced Analytics - KYC

ING is looking for a Product Area Lead to deliver AI and Agentic products. This role sits at the heart of one of the bank’s most complex and strategically critical areas: onboarding of new clients and client due diligence at global scale, underpinned by advanced analytics, AI and emerging agentic capabilities.

You will be part of Wholesale Banking Advanced Analytics (WBAA). A tribe that originates, builds, and scales AI products across the Wholesale Bank. This is a global, entrepreneurial role in a high-impact international team, operating at the intersection of product, data, technology, and regulation.

Role Profile

We are looking for an energetic and pragmatic Product Area Lead with a strong passion for combining product strategy with execution. You are a visible role model for modern Product Management and Design thinking and an AI enthusiast.

In this role, you will lead the Onboarding & KYC AI product domain, owning the end-to-end success of data- and analytics-driven products that support client onboarding, periodic reviews, and ongoing monitoring in Wholesale Banking. You will have 4-5 squads reporting into you and you will work closely with AI engineers, data scientists, UX, compliance stakeholders, and business leads to turn complex regulatory requirements into scalable, user-centric AI and Agentic products.

This is a high‑autonomy, high‑expectation role, reporting directly to the Tribe Lead Wholesale Banking Advanced Analytics.

About the Department

Wholesale Banking Advanced Analytics (WBAA) builds AI and Agentic products that create value for ING’s Wholesale Banking clients and the bank itself. With around 100 engineers, data scientists, UX designers, and product managers, WBAA has a strong track record in delivering impact across the WB.

What You Will Do

• Set and own the AI and Agentic product vision and strategy for your domain.
• Drive Strategy & Execution - Translate vision into clear roadmaps, priorities, and delivery plans. And balance regulatory demand, business value, and technical feasibility.
• Lead discovery to turn abstract compliance and risk challenges into tangible new product solutions.
• Oversee budgeting, resource allocation, and investment choices within your domain.
• Lead and Grow your Product Team - Build, coach, and mentor Product Managers.
• Measure What Matters to realize value - Define metrics, objectives, and OKRs to track product success and guide decision-making.
• Stakeholder & Thought Leadership - Manage senior stakeholders across Compliance, Risk, Operations, and Technology.
• Act as a thought leader in AI product development, internally and externally.

How to Succeed at ING

We hire people for their potential and mindset. We expect you to stay curious, keep learning, and take ownership.

The ideal candidate brings:

• 10+ years of experience in product leadership roles.
• Significant experience in leading large (virtual) teams with members from different countries 
• Strong track record influencing senior decision-makers.
• Master’s degree in a technical or business field.
• Experience in KYC, Financial Crime, Risk, or Analytics is a strong plus.
• Experience with AI and Agentic development is a strong plus
• Fluency in spoken and written English.

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.