Description
Position Function:
Coordinate counseling and skills services (crisis calls, referrals, counseling, skill- based sessions) to ensure Real Help for Real Life (“RHRL”) clients receive timely, competent, caring responses from the first call to discharge. Provide ongoing supervision to direct reports ensuring that the agency philosophy and practices are implemented throughout service delivery. Represent ACH in the community.
Requirements:
Education:
Experience: Three years’ experience providing crisis intervention, intake and assessment to at-risk youth and families. Two years of supervisory experience. Training in counseling models, especially Motivational Interviewing, trauma-informed care, trauma counseling, youth and family counseling and evidenced-based programming.
Functional Requirements:
Provide oversight of curriculum-based techniques and methods being used with the goal of increasing skill level of Counselors and Family Support Specialists. Oversee administrative aspects of the Counselors and Family Support Specialists to ensure staff’s productivity and accountability for Family and Youth Success (FAYS) Program contract requirements, ACH training, documentation and provision of service requirements. Provide direct reports with supervision through staffing and case reviews to ensure effectiveness, EBP fidelity and services that are sensitive to the population’s cultural and socioeconomic characteristics. Follow policies and procedures of ACH and represent the agency in the community to generate referral activity, stakeholder support and collaboration opportunities with service providers.
Working Conditions:
Exposure to children with behavior problems, including possible physical aggression. Potential exposure to illness and blood.
Exposure to Confidential Information:
Maintain confidentiality and follow ACH policies and procedures and contractual and regulatory requirements related to personnel and client records
Key Expectations/Responsibilities:
Clinical Supervision:
Administrative Supervision:
Training:
Service Delivery:
Reporting:
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
Requirements
Education:
Experience: Three years’ experience providing crisis intervention, intake and assessment to at-risk youth and families. Two years of supervisory experience. Training in counseling models, especially Motivational Interviewing, trauma-informed care, trauma counseling, youth and family counseling and evidenced-based programming.