Director of Counseling Services

Overview:

The Director of Counseling Services is responsible for the oversight, management, and function of Counseling Services. 

This is a full-time (40 hours weekly) position that may require some evening or weekend support, and may include some on call responsibilities. The salary range for this role is $115,000-$125,000 annually. 
 

About the Department: 

The Juilliard School seeks an experienced professional to lead the Counseling Services team in a key position supporting Juilliard’s commitment to the health and wellness of our students—and the robust range of services and activities provided therein (https://www.juilliard.edu/campus-life/well-being/health-and-counseling-services). In collaboration with the Health Services leadership team, the Director of Counseling will oversee the provision of coordinated and integrated clinical services to College Division students, facilitate staff meetings and staff consultations related to treatment interventions and management of high risk situations, support walk-in requests and crises, maintain close collaboration with the staff Psychiatrist as part of treatment planning, support and provide supervision of individual and group counseling, conduct outreach and consultation interventions for hospitalized students or students in distress, manage referral coordination and referral follow-up, and participate in on-call duties when required; all while ensuring that services are preventative as well as responsive to the diverse needs of the student population.

 

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on community and culture.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

 

Role Responsibilities:

• Reports directly to the Senior Director, Student Health and works closely in ongoing review and evaluation of the clinical and administrative structure, evolving budgetary and contractual requirements and any employment-based concerns represented each academic year
• Operationalize daily service delivery through the provision, supervision, and administration of all clinical services in collaboration with the Senior Director, Student Health, which includes but is not limited to: create and maintain schedule and structure for onsite services, provide oversight of service modalities and treatment interventions, conduct chart audits and ensure recordkeeping is meeting regulatory standards of care, assigns students to clinicians, manage accessibility and engagement concerns, etc.  
• Hold as priority the psychological health of the students at The Juilliard School by maintaining awareness and training of contemporary psychological and behavioral health trends and themes in the greater healthcare arena, as well as track and monitor internal sources of data that inform best practice and care of students
• Facilitate, manage and designate team responses to urgent crises or walk ins
• Function as the liaison to Counseling Service team members, including the psychiatrist, in serving as the connection between the School and onsite clinics, hospital or community services, and families on behalf of students experiencing psychiatric difficulties
• Collaborates with team members on administrative referrals and arrangements for outside assessment and/or referral as indicated
• Coordinates with Health Services clinic staff when indicated for the purpose of following and treating students assessed to be at high risk (i.e., harm to self or others, emergent issues requiring acute interventions, and/or other conditions that warrant a higher level of medical input)
• Provides evaluations and recommendations for students seeking accommodations in conjunction with the Office of Accommodation and Disability Services
• Provides evaluations and recommendations for students considering, or exhibiting a need for, medical leave and evaluates reports by external mental health providers regarding students on medical leave and their readiness to return to school
• Facilitates referrals for hospital admission of students as well as consultation with hospital staff for discharge planning and the assessment of students’ readiness to return to school
• Provides individual supervision for all licensed staff in the Counseling Service who require additional supervision as per New York State requirements 
• Responsible for some direct counseling with students, to be determined in collaboration with the Senior Director and in response to evolving student need each academic year
• Other relevant duties as assigned

 

Minimum Requirements:

• Master’s degree in Social Work
• 5-7 years of experience working in a clinical healthcare setting.
• Must hold and maintain NY State licensure
• Experience working with college students.
• Excellent organizational, communication, and writing skills.
• Managerial and supervisory experience in a clinical setting
• Knowledge of HIPAA, FERPA and other legal/regulatory requirements relevant to a college clinical healthcare setting.

 

Preferred Background:

• PhD in Social Work or Psychology
• Higher education leadership experience in a student health services role
• Direct experience working with performing artists
• Experience working with Medicat or other healthcare information management platforms

 

*Submission of a cover letter is a requirement of all applicants. An application will not be considered without a cover letter. 

 

Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.