Freight Performance Analyst

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Translate operational and commercial freight data into meaningful, actionable performance insights. 
• Influence decision‑making by partnering with Sales, Operations, Product, and IT stakeholders. 
• Contribute to smarter reporting and performance improvements that deliver real business impact 

At Qantas, we understand our priorities and what needs to be delivered, taking the initiative to keep things moving. Navigating through our complex work environment, we bring teams and individuals together to deliver on our customers’ expectations.     

Taking ownership is critical. Whether we’re working individually or as a group, we challenge ourselves to make progress and deliver results. We won’t settle for anything less than the best outcome.  

As a Freight Performance Analyst, you will play a key role in delivering customer, product, and commercial performance insights across the Qantas Freight portfolio. You will work with operational and commercial data to translate performance outcomes into clear, practical insights that support decision‑making, service improvement, and customer outcomes. 

Working closely with Sales, Account Managers, Operations, Product, and IT teams, you will support major freight customers and contracts end‑to‑end. The role includes portfolio‑wide performance reporting, regular insight delivery for internal stakeholders and external customers, and contributing to improvements in reporting, governance, and efficiency. Your role will see you specifically support key strategic customer contracts for domestic and international. 

To be successful, you’ll have: 

• A strong analytical mindset and confidence working with data to produce meaningful insights 
• Identify and assist implement continuous improvement opportunities 
• Ideally from a freight, logistics, aviation, or supply chain environment 
• The ability to communicate performance results clearly, both in writing and in presentations 
• Solid Microsoft Excel and PowerPoint skills, with experience producing reports or insight packs 
• A proactive and organised approach, balancing routine reporting with ad‑hoc analysis 
• Partnered with business stakeholders to make insightful commercial recommendations aligned to strategic objectives 
• The ability to work across multiple disciplines to develop appropriate and insightful analytical reports aligned with stakeholder requirements 
• A high level of attention to detail and accountability for data accuracy and reporting quality 

Why the Qantas Group?       

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.       

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.       

• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.  
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  
• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.     

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  

Be a part of something special and play your part in the Qantas story – get in touch today.  

Applications close Sunday 17th May 2026