The Change Manager will operate across several parallel workstreams and business areas, working closely with business, IT, and leadership teams to ensure alignment, readiness, and effective implementation.
Change Strategy & Planning
- Define and implement the end-to-end change management strategy aligned with the transformation roadmap
- Develop structured change plans per module and workstream, aligned with delivery milestones
- Identify change impacts across functions, roles, and processes
Multi-Stream Coordination & Business Alignment
- Manage change activities across multiple parallel transformation streams
- Ensure consistency and alignment of change approaches across different business areas
- Coordinate with Product Owners, PMO, and delivery teams to integrate change into each module rollout
- Balance priorities and dependencies across streams to avoid change fatigue and conflicts
Stakeholder Management & Engagement
- Identify key stakeholders across departments and establish a strong engagement model
- Build and manage a network of change champions and user representatives across business units
- Support leadership in driving alignment, commitment, and communication
Communication & Awareness
- Develop and execute a clear communication strategy across all levels of the organization
- Translate complex digital initiatives into clear, business-relevant messaging
- Ensure consistent messaging across modules, streams, and stakeholders
Training & Adoption
- Define training strategies and oversee development of training materials
- Ensure business readiness through structured training, onboarding, and support
- Monitor user adoption and address resistance proactively
Change Impact & Readiness Assessment
- Conduct impact assessments to understand organizational, process, and behavioural changes
- Define and track readiness criteria prior to key milestones (e.g., UAT, go-live)
- Ensure alignment between business readiness and technical deployment
Governance & Reporting
- Establish change governance structures aligned with overall program governance
- Track and report change progress, risks, and adoption metrics across all streams
Provide regular updates to leadership and Steering Committee
- 5–10+ years of experience in change management within digital transformation programs
- Proven experience managing change across multiple workstreams and business units
- Strong stakeholder management and communication skills at all organizational levels
- Experience in modular or multi-stream transformation programs is a strong advantage
- Familiarity with structured change methodologies (e.g., ADKAR, Prosci)
- Ability to operate in fast-paced, complex environments with multiple stakeholders
- Experience in aviation, MRO, or asset-heavy industries is a plus
