Control Room Operator

At Certis Security Australia, we deliver innovative, integrated security solutions that create safer environments — including major events and high-profile sites across Australia.

Our commitment is to a Safer, Smarter and Better workplace, where people are supported, respected and empowered. As Australia’s only next-generation security company operating at scale, we’re transforming how we work through technology, automation and operational excellence.

Job Impact

We are seeking a professional and proactive Control Room Operator, to support the safety and security of Airservices facilities. This is a critical role responsible for access control, alarm response, and monitoring operations within a high-security, regulated environment.

You’ll be working on a 7-day fortnight roster, providing a great work-life balance while contributing to the protection of nationally significant infrastructure.

Roster Pattern:

• 2 Weeks Day Shifts: 0600 – 1800
• 2 Weeks Night Shifts: 1800 – 0600

What You’ll Be Doing

• Control and monitor access to Airservices facilities in line with government and client requirements
• Verify identification, including ASIC and AIC, and issue visitor passes
• Monitor CCTV and alarms via Gallagher
• Respond to local, state, and national alarms, coordinating mobile patrols and guarding as required
• Conduct regular foot patrols of the facility
• Generate, manage, and deactivate access cards with accurate record keeping
• Escalate incidents appropriately to Site Managers and Security Management
• Maintain detailed daily reports of activities, incidents, and visitors

This role requires strong situational awareness, empathy, and the ability to remain calm and decisive when responding to incidents.

What You’ll Need

Mandatory:

• Current VIC Security Licence (Control Room Operator & Unarmed Guard)
• Current First Aid & CPR Certificate
• Australian or New Zealand Citizen, or Permanent Resident
• Current Driver’s Licence
• Baseline clearance (or ability to obtain one)
• ASIC clearance (or ability to obtain one)

Why Join Us?

• Supportive, friendly, and inclusive workplace
• Strong focus on learning, development, and career progression
• Access to a state-of-the-art Learning Management System (LMS)
• Employee discount program – save at 400+ retailers Australia-wide (for you and your family)
• Well-being program supporting mental, physical, and financial health
• Employee Assistance Program (EAP) available to employees and their families
• A workplace that values and supports cultural diversity

Ready to Take the Next Step?

If you’re an experienced Control Room Operator looking for a stable roster, career development, and the opportunity to work in a high-security environment supporting critical national infrastructure — we want to hear from you.

👉 Apply now and join a team where professionalism, safety, and people come first.

Diversity Statement 

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter. 

Certis Security Australia Master License

Sydney Night Patrol & Inquiry Co Pty Ltd

•   NSW 400674602 

•   ACT 17501220 

•   QLD 41315 

•   WA SA48240 

•   NT 345 

•   SA ISL 178143 

•   TAS 3020 

Certis Security Australia Pty Ltd

•   NSW 405149073 

•   ACT 17501742 

•   QLD 3158254 

•   WA SA 72311 

•   SA ISL 235794 

•   VIC Z05 798 61S

•   VIC Z05 798 40S

•   NT 1093

•   TAS 458596293