The Peninsula Bangkok, gracefully located along the Chao Phraya River, is one of the city’s most iconic luxury hotels. Our success is powered by a passionate and diverse team dedicated to upholding Peninsula’s exacting standards. As part of our ongoing commitment to our people, we provide a supportive and inclusive environment that emphasizes employee well-being, professional development, and long-term career growth.
We are now seeking an accomplished and visionary Hotel Manager to partner closely with the Managing Director in leading hotel operations, inspiring our teams, and ensuring seamless delivery of the Peninsula experience.
Key Accountabilities
- Act as a key member of the Executive Committee, supporting the Managing Director in the strategic leadership and day-to-day management of all hotel operations
- Provide clear direction and hands-on leadership across Rooms, Food & Beverage, Spa & Wellness, Engineering, Security, ensuring alignment with Peninsula brand standards
- Champion a culture of service excellence through visible leadership, strong interdepartmental collaboration, and consistent communication
- Drive continuous improvement by identifying operational efficiencies, strengthening service delivery, and encouraging proactive problem-solving
- Ensure financial and commercial objectives are met through effective cost control, revenue optimization, and productivity management
- Foster a high-performance culture focused on engagement, accountability, talent development, and succession planning
- Maintain strong guest presence, cultivating meaningful relationships, managing feedback, and ensuring personalized, memorable experiences
- Uphold the highest standards of safety, security, and regulatory compliance while safeguarding the reputation and assets of the hote
Requirements
- Extensive senior leadership experience within luxury hospitality, preferably in a Hotel Manager or Director of Operations role
- Proven track record of managing complex hotel operations and leading diverse, multi-cultural teams
- Strong commercial and financial acumen with the ability to translate strategy into operational results
- Exceptional leadership, communication, and interpersonal skills with a hands-on, approachable management style
- High level of emotional intelligence with the confidence to make sound decisions in a fast-paced luxury environment
- Passion for service excellence with a keen eye for detail and guest personalization
- Fluency in English is essential; Thai language skills or regional cultural understanding would be a strong advantage
We look forward to receiving your application and will contact qualified candidates directly.
