Job DetailsJob Location: Contour Maintenance MQY - Smyrna, TN 37167Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: AnyJob Category: Installation - Maint - RepairContour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour, you are eligible for the following benefits and programs:
Insurance
Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
Eligible for various types of leave, including:
Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave
Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.
Compensation Details
Contour offers a competitive salary based on your prior work experience.
Equal Employment Opportunity
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.
Join Our Growing Team
Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Service Manager of Hangar Maintenance is responsible for overseeing all hangar-based maintenance operations, ensuring adequate staffing, resources, and regulatory compliance to support safe, efficient, and reliable aircraft maintenance activities. This role manages day-to-day personnel assignments, supervises aircraft inspections and repairs, and serves as the primary point of contact for hangar operations during assigned shifts.
Key Responsibilities
Coordinate manpower, materials, and aircraft availability with Service Managers to support scheduled and unscheduled maintenance.
Stay current with all FAA and Company-approved maintenance standards, methods, and procedures.
Assign maintenance crews based on workload, scope, and priority of required tasks.
Supervise aircraft maintenance activities, including inspections, overhauls, repairs, and modifications of aircraft structures, engines, and components.
Prioritize Company-operated aircraft maintenance to ensure maximum operational availability.
Ensure adequate stock of required parts, lubricants, and materials to complete scheduled maintenance activities.
Confirm availability of firefighting equipment at all Repair Stations.
Establish and enforce safety standards and compliance measures across hangar operations.
Serve as hangar point of contact during scheduled shift; coordinate outstation maintenance support and AOG (Aircraft on Ground) parts logistics.
Oversee hangar efficiency initiatives, driving productivity and cost-effective operations.
Manage personnel scheduling, supervision, and performance for assigned hangar shifts.
Ensure compliance with regulations governing fuel storage and handling.
Respond to and resolve maintenance-related questions, issues, or escalations in a timely manner.
Perform other duties as assigned by management.
Physical Requirements
Frequent stooping, bending, and kneeling.
Ability to stand on feet for extended periods.
Lift and carry objects up to 70 pounds regularly, up to 100+ pounds occasionally (with assistance).
Ability to climb stairs, scaffolding, and/or ladders of varying heights without assistance.
Ability to work in cramped spaces and awkward positions as required.
Tolerance to noise, vibration, and outdoor weather conditions.
Ability to wear protective gear such as gloves, safety glasses, and hearing protection.
Work Environment
Airport ramp/warehouse environment subject to varying weather conditions.
Regular exposure to aircraft noise and vibrations when testing engines.
Fast-paced operational setting requires attention to safety, accuracy, and timeliness
Qualifications
Be at least 23 years of age.
FAA Airframe & Powerplant (A&P) Certificate required.
Minimum 5 years of aircraft maintenance experience, with at least 2 years in a supervisory or lead role.
Strong working knowledge of FAA regulations, including 14 CFR Parts 65, 91, 121, and/or 135.
Be highly knowledgeable of aircraft manufacturer maintenance manual, inspection and maintenance tasks, applicable portions of the Company's manuals, and Federal Aviation Regulations
Be authorized to work in the United States and able to travel in and out of the United States.
Must have a valid driver’s license and good driving record.
Must understand, read, and write English.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
Possess strong leadership and organizational skills.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others
Excellent communication skills both written and verbal delivered with tact and professionalism
Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
Able to work nights, weekends, holidays, and varying schedules.
Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat, or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Be highly knowledgeable of aircraft manufacturer maintenance manual, inspection and maintenance tasks, applicable portions of the Company's manuals, and Federal Aviation Regulations.
Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
