We’re looking for a Mortgage TPO National Sales Manager to lead a team of Account Managers and drive success in our wholesale mortgage channel.In this role, you’ll oversee daily sales operations, coach and develop your team, and ensure efficient loan pipeline management. You’ll partner with leadership to set goals, monitor performance, and promote a culture of collaboration and continuous improvement.Here's what you can expect from the job and what you need to be successful:Job Duties:
Lead a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development
Oversee the day-to-day activities of the Account Managers (AM), ensuring consistent execution of sales processes, partner service standards, and pipeline management
Monitor loan pipelines and assist AMs with loan-level scenarios, structuring, and submissions, ensuring files move efficiently through the process
Partner with the VP Mortgage TPO to set sales goals and continually assess the performance of the sales team, making the necessary adjustments to drive sales and meet organizational goals
Coordinate and lead regular sales huddles, one-on-one meetings, and performance reviews to keep the team aligned and motivated
Provide feedback from the field to leadership on competitive intelligence, pricing, and process improvement opportunities
Ensure adherence to compliance, risk, and regulatory standards in all sales activities, escalating issues as needed
Foster a culture of collaboration, accountability, and continuous improvement within the sales team
Essential Skills:
Minimum 5 years’ experience in mortgage sales, including sales processes, operations, data analytics, and/or quantitative marketing
Experience leading and coaching employees to increase production and overall performance is preferred
Ability to identify and break down complex business problems and develop recommendations
Ability to foster strong relationships with internal and external stakeholders
Ability to successfully influence at all levels of the organization
Able to articulate complex concepts while tailoring the message to different audiences including clients, member support team, and senior leadership
Strong knowledge of banking regulations including Reg Z, Reg B, and RESPA
Strong knowledge of mortgage options such as Fannie Mae, Freddie Mac, and/or FHA
Working knowledge of Microsoft Office Suite and loan operations software (Encompass preferred)
Certification/License: NMLS registration
Minimum Education: High School Diploma; Bachelor’s degree preferred
Location: Full Time Remote, but employee MUST reside in one of the following states:
Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
11 paid federal holidays
Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
What makes First Tech different? Click here to learn more!First Tech is not currently offering Visa sponsorship or transfer for this position#FTHP #LI-MG1
