Company Overview:
Hazen Technologies is a leading technology and BPO company having offices in USA and Pakistan. Today we stand as a premier driver of innovation, offering transformative IT solutions, managed services (back-office support), and creative & digital marketing services tailored for a range of industries. Our core focus is on providing seamless solutions that add real value for our customers.
Job Location: Gulberg Lahore Pakistan.
Job Conditions: Onsite, full time, 06:00 pm to 03:00 am PKT
Report to: Director
As a Sales Development Representative (SDR), you will be the first point of contact for potential clients, playing a critical role in driving sales growth by generating and qualifying leads. Focused on the U.S. market, this role demands exceptional communication skills, persistence, and a results-driven mindset.
Role and Responsibilities:
- Identify and pursue new business opportunities to grow the company's specialized services particularly IT, software, AI solutions, legal services, digital marketing services, cyber security services.
- Conduct market research to identify potential clients, key decision-makers and understand their needs and requirements.
- Conduct structured outbound prospecting via calls, emails, and social media to identify and engage potential clients (MQL & SQL).
- Respond promptly to leads generated through marketing campaigns and qualify their potential.
- Lead Qualification: Oversee advanced prospect research to ensure high-quality targeting and alignment with business priorities.
- Appointment Setting: Schedule meetings, product demos, or calls with qualified U.S.-based prospects.
- Qualify leads using the BANT or any framework and identify high-value opportunities.
- Maintain and report on a personal sales pipeline and forecast accurately.
- CRM Management: Maintain accurate and up-to-date lead records in CRM systems such as Salesforce or Dynamics 365.
- Performance Metrics: Consistently meet or exceed KPIs, including outreach activities and meetings booked.
- Industry Knowledge: Stay informed about the company's offerings, the U.S. market, and emerging trends in the industry.
Key Requirements:
- Minimum 2 years in a quota-carrying B2B sales role.
- Proven SDR outbound experience engaging U.S. prospects across phone, email, LinkedIn etc.
- Prior experience in selling Software Development services, or SaaS to U.S. / International clients.
- Good expertise in prospecting, cold calling, setting appointments with potential clients, demand lead generation, lead generation, and lead qualification.
- Strong abilities to understand the market dynamics of outsourcing services, and client needs.
- Analytical mindset with proficiency in data-driven decision-making and market analysis.
- Exceptional communication and negotiation skills, with the ability to engage and influence clients and stakeholders at all levels.
- Strong ability to learn quickly and adapt to changing business needs
- Excellent skills required in articulating the results and sales performance.
- Proven ability to meet or exceed sales-related KPIs (mentioned below) in a fast-paced environment.
- Experience with CRM tools and sales processes is an advantage. (Salesforce, Hubsoft & Microsoft Dynamics)
- Excellent presentation and interpersonal communication skills.
- Strong critical thinking and problem-solving abilities with keen attention to detail.
- Result-oriented mindset with a strong focus on achieving targets.
- High level of resilience and persistence in challenging situations.
- Proactive attitude with the ability to take initiative and ownership
What We're Looking For
- Proven quota-carrying experience in B2B sales, ideally in Software Development Services or SaaS based product.
- Strong ability to setting the appointments. However, experience in full sales cycle or have ability to independently take deals from lead to signed contract.
- Clear, concise communicator who can articulate value in the prospects language.
- Track record of achieving or exceeding sales targets through disciplined outreach.
- Highly accountable with the ability to explain daily/weekly activity plans and their link to results.
