The Senior Executive Retail Sales role at Interwood Mobel involves actively engaging with customers to drive sales and ensure outstanding service throughout the retail process. As a key member of our sales team, you will be responsible for understanding customer needs, presenting our products effectively, and assisting clients from initial inquiry to purchase completion.
Key Responsibilities:
- Meet and exceed individual sales goals by proactively engaging with customers and showcasing our product range.
- Provide exceptional customer service by answering inquiries, demonstrating product features, and guiding customers in their buying decisions.
- Prepare sales orders, manage customer transactions, and ensure accurate documentation.
- Follow up with customers after sales to ensure satisfaction and to encourage repeat business.
- Oversee product displays, including placement, price tagging, and floor cleanliness, to enhance the showroom's appeal and safeguard showroom inventory, including participating in stock count activities.
- Collaborate with team members to drive overall sales performance and contribute to a positive team environment.
- Stay updated on product knowledge, market trends, and promotional activities to provide accurate information to customers.
Requirements
- Bachelor's degree in Business, Marketing, or a related field preferred.
- 2-3 years of experience in retail sales or customer service roles.
- Strong communication and interpersonal skills with the ability to engage effectively with customers.
- Proven track record of meeting or exceeding sales targets.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Basic proficiency in using sales software and Microsoft Office applications.
Benefits
- Medical Insurance
- Provident Fund
- EOBI
- Commissions/Incentives
- Paid Leaves
