Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you! | Who we are We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. Payments Canada — where our country connects: Payments Canada — Who we are
| Our culture
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!
Do you want to make payments easier, smarter and safer for Canada? Join us today! You need to work here if • You love working with passionate, ambitious and collaborative colleagues. • You want to be challenged and lead unique initiatives. • You want to grow, develop and become a subject matter expert in your field. • You want your work to make an impact in your community and country. Come and join us — where payments meet purpose!
| What we are looking for The Lead, High Value Payment Systems Operations is a key contributor in supporting day-to-day business operations of the High Value Payments System. In collaboration with the Manager, High Value Payment Systems Operations, they ensure that all business processes, communications, and support activities are performed in an efficient and timely manner, and that all processes are effectively completed. They act as the owner of business initiatives related to the identification, evaluation and development of a series of standards used by Payments Canada, in addition to auditing of other various areas. | A day in the life Responsibilities of the Lead, High Value Payment Systems Operations position will include but is not limited to: Business Services and Operations • Supporting ongoing operations and business issues relating to Payments Canada high-value payment system – Lynx. • Providing subject matter expertise to internal and external stakeholders for any matters related to Payments Canada payment operations, rules and standards. • Assisting with the identification of departmental budgetary needs (i.e. associated with Lynx projects and activities). • Conducting ongoing Business Operations, Support, and monitoring of High Value system. • Understanding developments in the broader payments environment and the implications on current operations at Payments Canada. Leadership and Program/Project Delivery • Providing subject matter expertise and acting as lead on the Payments Canada operational committees. • Mentorship and guidance to staff within the Payments team on matters related to the Lynx and the ongoing support of the operational sub-committees, task forces or as assigned by the management team. Contacts and Communication • Providing a business expertise interface role between Payments Canada management, Financial Institutions, the Bank of Canada, and other external stakeholders, ensuring that issues impacting members or Payments Canada are identified and resolutions analyzed.
| What you need to be successful • University degree or college diploma in Business Administration or related field • Minimum of 7 years’ experience in a finance/payments environment including 5 years’ progressive coaching/mentoring experience • Experience in establishing relationships with internal and external stakeholders • Advanced knowledge of Lynx operational policies, rules and functionality • Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada. • Overtime and on-call support based on operational requirements will be required. • Occasional travel may be required.
| You will really stand out with • ITIL Certification is considered an asset. • Bilingualism (English and French) is considered an asset.
| Salary range • Based on qualifications and experience: $88,500 to $147,500.
Please submit your application by May 10, 2026.
| What's in it for you? • Flexible, hybrid (remote/office) environment. • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible). • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over). • Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days. • 26 weeks of paid maternity and parental leave top-up (if eligible) • Rewards and recognition program. • Access to office gym facilities. • Internal and external professional development opportunities. • Fun team and organizational events. • Monthly all staff forums led by our Executive Leadership Team.
| Our Commitment to Fair Hiring At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements. It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.
| Our diversity, inclusion and equity commitment At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca. We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.
