Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you! | Who we are We are a public purpose, non-profit organization situated at the center of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change. Payments Canada — where our country connects: Payments Canada — Who we are
| Our culture
With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!
Do you want to make payments easier, smarter and safer for Canada? Join us today! You need to work here if • You love working with passionate, ambitious and collaborative colleagues. • You want to be challenged and lead unique initiatives. • You want to grow, develop and become a subject matter expert in your field. • You want your work to make an impact in your community and country. Come and join us — where payments meet purpose!
| What we are looking for The Lead, High Value Payment Systems Operations is responsible for the overall system management strategy and soundness of the High Value Payments System. In collaboration with the Manager, High Value Payment Systems Operations and vendors, they ensure that all systems, application development, and system support activities are performed in an efficient and timely manner, and that all implementation processes are effectively completed. Working closely with third party vendors, they act as the owner of system solutions and initiatives related to the identification, evaluation and development of a series of standards used by Payments Canada, in addition to auditing of other areas.
The incumbent is expected to identify and analyze changing conditions and make timely decisions and/or recommendations based on relevant and sometimes incomplete information, and assumptions.
| A day in the life Your responsibilities as the Lead, High Value Payment Systems Operations will include but are not limited to:
Operational Maintenance • Support ongoing operations, administration, configuration, and business issues relating to high value payment system. • Provide expertise to troubleshoot and investigate high value payment system events. • Oversee and closely monitor the development and execution of the core processes. (i.e. Release Management, Technical Currency Plan, etc.)
Development and Execution of Strategic Initiatives • Lead the development of strategic system management deliverables; including the gathering of requirements and implementation of solutions to meet the desired results. • Develop, implement, and maintain a divisional strategy in line with the organizational strategy, designed to enhance or reliably sustain existing services over the longer term, and to proactively identify opportunities for new or amended services. • Develop, mature, and implement methodologies and solutions related to system management. Gathering detailed requirements from stakeholders. This includes interpretation of data to actionable recommendations.
Leadership, People and Team Development • Provide strong leadership to individuals within the team, ensuring the necessary tools and support are in place to enable the team to be successful.
Stakeholder Engagement • Partner with key business stakeholders to align business objectives, offering expert guidance, and influence how to achieve an agreed upon outcome. • Coordinate the activities of various resources, including external consultants on a project basis. Assist with the identification of departmental budgetary needs (i.e. associated with Lynx projects and activities). • Engage with vendors to ensure the maintenance of critical systems and processes in adherence to best practices and operational excellence.
| What you need to be successful • University degree or college diploma in computer science or related field. • Minimum of eight (8) years of progressive experience in a systems analyst role including five (5) years progressive leadership experience. • Experience in DevOps and agile environments. • Experience in working collaboratively with external IT vendors. • Experience in performing business analysis, collecting requirements, and developing solutions. • Specific skills in several of the following areas: Infrastructure Management, Software Development, and Disaster Recovery of critical infrastructure. • Knowledge of technologies such as GitHub, Confluence, Jira, MQ Series, SWIFT network, APIs, Redhat, RSA Security Appliances, Active Directory, and Oracle DBs. • Occasional travel may be required. • ITIL Certification is considered an asset. • Overtime and on-call support based on operational requirements will be required. • Eligibility to obtain and maintain a Government of Canada Reliability Clearance and successfully complete enhanced background checks that may be carried out by Payments Canada.
| Salary range • Based on qualifications and experience: $105,750 to $176,250.
Please submit your application by May 29, 2026.
| What's in it for you? • Flexible, hybrid (remote/office) environment. • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible). • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over). • Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days. • 26 weeks of paid maternity and parental leave top-up (if eligible) • Rewards and recognition program. • Access to office gym facilities. • Internal and external professional development opportunities. • Fun team and organizational events. • Monthly all staff forums led by our Executive Leadership Team.
| Our Commitment to Fair Hiring At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements. It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.
| Our diversity, inclusion and equity commitment At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued. We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca. We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.
