Business Analyst - Corporate Internet Banking & Payments

Key Responsibilities:

• Gather, analyze, and document business requirements related to Corporate Internet Banking platforms and payment systems.
• Lead workshops and interviews with corporate clients, relationship managers, product owners, and technology teams.
• Understand and map corporate payment flows (SWIFT, RTGS, ACH, GIRO, instant payments, bulk payments).
• Work on enhancements to cash management products, payment initiation, transaction approvals, and reporting functionalities.
• Prepare functional specifications, user stories, process flow diagrams, and wireframes.
• Collaborate with UX/UI teams to design corporate-friendly online banking interfaces.
• Support UAT (User Acceptance Testing), SIT (System Integration Testing), and work closely with QA teams to validate solutions.
• Analyze and propose improvements for transaction security, multi-authorization flows, and payment file formats (e.g., MT101, ISO 20022).
• Ensure compliance with regulatory guidelines for corporate payments (e.g., MAS regulations, anti-money laundering).
• Act as a bridge between business stakeholders and technical delivery teams.

Key Skills and Experience:

• 5+ years of Business Analyst experience in Corporate Internet Banking and/or Corporate Payments domain.
• Deep understanding of payment products: Domestic Payments, Cross-border Payments, Bulk Payments, Host-to-Host solutions.
• Familiarity with SWIFT messages, ISO 20022 standards, and other payment file formats.
• Experience working in Agile (Scrum/Kanban) environments.
• Strong stakeholder management, communication, and presentation skills.
• Hands-on experience with tools like JIRA, Confluence, Visio, Figma (optional).
• Experience in Digital Transformation projects in banking is a plus.