About Atmos
Atmos is one of Australia and New Zealand’s leading legal and advisory firms dedicated to providing cyber, privacy and digital risk services. In a world of looming risks and crises, we are the protective sphere around our clients.
We empower all businesses great and small to move through uncertainty with clarity and confidence, using insight to transform challenges into opportunities.
As a team, we are united by a culture of deep collaboration, working closely together to do what is needed. We act as trusted partners and advisors, offering a full-service approach that enables our clients to build resilience.
A collective force of intelligence and legal expertise, we’re reshaping the very fabric of guidance and protection in a digital age.
Together, we are not only stronger, but also better prepared.
About the role
The Manager – Partnership & Client Care plays a pivotal role in driving the firm’s marketing, business development, and client engagement initiatives. Reporting to the P&CC Growth Lead, this role is responsible for strengthening client relationships, identifying growth opportunities, and implementing strategic marketing and partnership initiatives.
The ideal candidate is a commercially minded professional with strong relationship management skills, marketing expertise, and a passion for delivering exceptional client experiences. This role requires a balance of strategic thinking and hands-on execution, with a focus on brand positioning, client engagement, business development, and partnership management. It also involves working closely with internal teams and senior executives to support marketing, client retention, and revenue growth objectives.
Responsibilities
- Implement client engagement and partnership strategies to enhance business growth
and brand positioning.
- Support business development initiatives, identifying new client opportunities and strengthening existing relationships.
- Manage client feedback programs, ensuring insights are leveraged to improve service delivery and enhance client experience.
- Plan and execute client events, networking opportunities, and industry engagement initiatives.
- Monitor industry trends, competitor activity, and market insights, identifying strategic opportunities for growth.
- Manage key sponsorships, partnerships, and external collaborations that align with the firm’s business objectives.
- Track and report on business development performance metrics to inform strategic
decision-making.
- Oversee the use of customer relationship management (CRM) platforms, ensuring data-driven marketing and sales efforts.
Key skills and experience
- Proven experience in business development, marketing, or client relationship management within a professional services environment.
- Strong commercial acumen, with the ability to identify and capitalise on business growth opportunities.
- Exceptional relationship management and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Expertise in marketing strategy, brand management, and digital marketing.
- Strong leadership experience, with the ability to mentor and get the best results from a team.
- Excellent communication and presentation skills, with the ability to craft compelling proposals and marketing materials.
- Highly organised, with strong project and time management skills and the ability to handle competing priorities in a fast-paced environment.
- Experience in event planning, sponsorship management, and industry networking.
- Knowledge of the legal, consulting, or corporate services industries is highly desirable.
- Proficiency in CRM systems, marketing automation tools, and analytics platforms, with
experience running sales and marketing campaigns.
- Demonstrated teamwork and collaboration skills, as well as the ability to work independently and thrive in a rapidly changing environment.
- Strong problem-solving abilities and strategic thinking, with a focus on delivering measurable business results.
Atmos™ Benefits
- A remuneration package that meets the market - benchmarked against Australia and New Zealand’s most comprehensive legal salary survey.
- A generous bonus scheme rewarding our people for periods of hard work, including an automatic bonus for achieving budget, early bonus access for team members that meet our continuous service requirements and an innovation bonus to reward hard work on initiatives that improve the Atmos client and/or employee experience.
- Career progression and promotion based on merit not just PQE. Where possible, we promote from within, rather than bringing in senior laterals. Access leading performance coaching, online training and development and one-on-one career development support.
- Competitive parental leave benefits among the best on offer in Australia.
- Flexibility to work around personal commitments, that only requires you to work from the office 3 days per week.
- No compulsory shutdown period over Christmas and the New Year, giving our people the opportunity to take annual leave when it suits them.
- AI enabled best in class IT software and hardware taking the friction out of doing your day job. Comprehensive operational support, reducing the administrative burden on our lawyers, allowing them to focus on their day job.
- Tech company like office perks for team members based out of our Sydney HQ, including an on-site café, gym (with Peloton) and golf simulator, outdoor beer garden with BBQ, podcast studio, weekly breakfast, arcade machines, weekly wellness events (including pilates, stretch, meditation and run club) and community social functions. Our other locations also have a mix of innovative engagement spaces, experiences and community events. All locations give you an opportunity to mix with a broad range of other entrepreneurs and other creative organisations.
- Access 1,000+ exclusive discounts and automatic cashback offers and a range of financial wellbeing resources through the Atmos employee benefits partner.
