Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
Job Title: Night Shift Lovejoy Taproom Host
Status: Part Time or Full Time
Reports to: Taproom Manager
Salary: $18/hour + tips
JOB DESCRIPTION & EXPECTATIONS
Night Shift Lovejoy Wharf is a lively and welcoming space where we celebrate great beer, delicious food, and community. As a Host, you will be the face of our taproom, delivering exceptional customer service and fostering a welcoming atmosphere. Your role is pivotal in creating memorable experiences for our guests and your passion for craft beer and dedication to quality service will help drive our mission of honoring tradition and inspired innovation. If you love working with people and thrive in a fast-paced environment, this might be the perfect role for you!
Essential Duties & Responsibilities
- Provide outstanding customer service to create a welcoming and memorable guest experience.
- Greet guests with warmth and professionalism; assist with inquiries, reservations, and concerns.
- Manage seating flow by following rotation guidelines and occupancy limits, ensuring a balanced and efficient floor.
- Maintain real-time updates in OpenTable, including managing empty and turning tables, and promptly notifying servers of new guests.
- Oversee the waitlist during peak times, seating guests based on volume, availability, and party needs.
- Be knowledgeable about food and beverage offerings—including new and seasonal releases—to make informed, enthusiastic recommendations.
- Process takeout and retail transactions through the Toast system with accuracy, including Grubhub and phone-in orders.
- Answer and manage incoming calls professionally, offering assistance and entering phone orders when needed.
- Replenish retail beer and merchandise throughout the shift to ensure clean, organized, and well-stocked displays.
- Maintain a clean, organized, and sanitary host stand and surrounding guest areas, with extra attention to high-touch surfaces.
- Communicate effectively with the FOH and BOH teams to ensure a smooth guest flow and service experience.
- Assist with setting up and breaking down events, and provide general support to the taproom team as needed.
- Adhere to all safety, sanitation, and cleanliness guidelines and company policies.
- Perform other duties as assigned to support operations and elevate the guest experience.
JOB REQUIREMENTS
Qualifications:
- Must be at least 18 years of age.
- Has strong verbal communication skills with a friendly and welcoming demeanor.
- Comfortable taking on tasks as assigned by the hospitality management team to ensure daily Front of House/kitchen operations.
- Be on time for scheduled shifts.
- Available for nights and weekend shifts of 5 hours or more.
- Must have Saturday and/or Sunday and some holiday availability.
- Stand and walk for extended periods of time and lift up to 50 lbs.
- Ability to bend, reach, twist and use your hands and arms.
- Comfortable using reservation and POS systems (OpenTable, DoorDash and Toast experience a plus).
- TIPS certification (Opportunity for completion will be provided if needed)
- Reliable transportation to and from assigned work location.
ABOUT US
The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.HBFCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.
HBFCo is proud to offer the following benefits to our valued employees:
- Medical, Dental, Vision start on day one
- Matching 401k after 9 months of employment
- Paid time off, Vacation, Sick time, Company holidays
- Training and industry related education
- Membership in Master Brewers Association of America
- Employee Meals
- Free case of our beer weekly (must be 21+ years of age)
HBFCo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at hr@hendlerfamilybrewco.com.
Compensation: $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Hendler Family Brewing Co.
PROUDLY INDEPENDENT AND FAMILY OWNED
The story of Hendler Family Brewing Company is rooted in family values, entrepreneurial spirit, and a strong commitment to craft and community. Brothers Jack, Eric, and Sam Hendler continue a decades-old legacy that began in the 1950’s, when their grandfather, Richard Hendler, founded the Saxony Ice Company in New York. Their first jobs were alongside their father, Paul, and uncle, Jeff, who carried on the family business.
Guided by these values, Hendler Family Brewing Company has grown from Jack’s Abby Craft Lagers into a flourishing family business. Beyond brewing, the company continues to invest in its people and community by offering diverse career opportunities, providing nearly 300 jobs across five permanent locations in Massachusetts.
Jack's Abby Craft Lagers
Founded in 2011 by three brothers, Jack, Eric, and Sam Hendler, Jack’s Abby has become a mainstay of the craft brewing scene in the Northeast and nationwide.
Jack’s Abby brews lagers and only lagers. Born in Bavaria over 500 years ago, lagers became beloved across Europe. Lagers feature a distinctive smoothness and fullness that no other beer has and that we think everyone deserves.
Since its inception, the brewery has continued to uphold its mission of creating high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.
Learn more about Jack's Abby
Jack's Beverage Company
Jack's Beverage Company specializes in contract brewing and supply procurement.
Learn more about Jack's Beverage Company
Night Shift Brewing Company
In a Somerville, MA apartment in 2007, when 3 friends began homebrewing beer for friends and family. Their hobby took place after work, often stretching late into the night - what they called their “night shift.” Driven by a passion to craft more interesting and flavorful beers than the commercial options available, they turned that hobby into something bigger. In 2012, Night Shift Brewing officially launched in a small Everett warehouse, setting the foundation for what would become a thriving independent brewery.
Today, Night Shift Brewing continues to grow, fueled by the same commitment to creativity, quality, and community. With a dedicated team of hardworking staff, the company operates a taproom and brewery in Everett, a restaurant and brewery at Lovejoy Wharf in Boston, and a handful of seasonal Owl’s Nest beer gardens. Its portfolio of beverages can be found across the Northeast and beyond. Night Shift Brewing remains focused on three core values—inclusivity, innovation, and ingenuity—while embracing the mantra “all styles welcome.” We invite anyone and everyone to join us in welcoming all styles of beverages, people, and ideas. Welcome to the Night Shift.
Learn more about Night Shift
Wormtown Brewery
Wormtown Brewery started in 2010 on Park Ave in Worcester, MA, transforming an old ice cream shop into a small brewery. From the beginning, the focus was on crafting great beer while staying true to its hometown roots. With strong support from the local community, new recipes were created and refined.
Then came Be Hoppy—a bold West Coast IPA released at the height of the Hazy New England IPA craze. It stood out from the pack and quickly became a fan favorite.
As word spread, so did the brewery. What started as a small Worcester operation grew into two taprooms and a brand recognized across New England. But no matter how far the beer travels, the mission remains the same: to craft high-quality beer that brings people together with a smile, one pint at a time.
Learn more about Wormtown
