REQ13138 Senior Analyst, Revenue Management (Open)
POSITION SUMMARY:
Produce in-depth statistical analysis for optimizing hotel rooms. Monitor daily trends and assist to manage hotel inventory and implementing pricing strategy.
PRIMARY RESPONSIBILITIES:
- Monitor and understand pricing, offers, trends and behaviour of regional markets and competitors.
- Assist in managing hotel inventory and room rates to maximize room resources and enterprise profitability.
- Provide regular and ad-hoc analytical reports to different departments for decision-making.
- Work to maximize room yield through control, room availability and propose up-selling tactics.
- Provide recommendation for room request from various business units.
KEY PERFORMANCE INDICATORS:
- Good and friendly communication manner
- Display a high commitment to delivering and improving customer service
- Develop and maintain constructive relationships with colleagues and external visitors
- Timely completion of delegated tasks with accuracy
QUALIFICATIONS:
Experience
- Successful candidate must have at least two years of relevant work experience
- Candidate must have a proven track record in highly numerate and analytical roles
- Preference is given to candidate with gaming or hospitality experience
Education
- Candidate must hold a degree from a major, accredited institution in the fields of hospitality, gaming, statistics, finance, business administration, related fields are preferred.
Skills / Competencies
- Candidates should have strong English writing and excellent Cantonese/Mandarin speaking skills
- Candidate must be near expert proficiency in MS Excel and quite strong in PowerPoint
- Work knowledge and understanding of various hotel operation systems and revenue management software, preference on technical skills in SAS, VBA, Opera, Vision, or Cognos
- Strong project management skill is a must
