A$120K – A$132KMidFull Time
Over 30 years, we’ve grown from humble beginnings (founded 1995) to a global digital lottery technology leader (ASX: JIN), operating in Australia, the UK, Canada and the USA. We partner with thousands of good causes worldwide, helping raise over $290M in FY25 alone. Innovation is at the heart of everything we do.
What will you be doing?
This role sits within Jumbo’s Define pipeline, where work is shaped before it reaches engineering. In this newly created role as a Technical Business Analyst, you will be responsible for turning prioritised business initiatives into clear, structured, build-ready requirements that enable engineering teams to execute with confidence.
Working as part of this newly created function, you will operate at the interface between business stakeholders and engineering delivery, helping transform ambiguous problems into validated requirements, user journeys, acceptance criteria, and supporting artefacts.
You’ll work as part of the Engineering Trio alongside an Engineering Manager and Product Designer, aligning functional requirements with technical feasibility and user experience. This is a strong fit for someone comfortable working with technical stakeholders, who asks thoughtful questions, challenges assumptions constructively, and enjoys bringing clarity and structure to complex or evolving work.
Importantly, this role does not own product strategy, roadmap prioritisation, or delivery outcomes. Instead, it focuses on functional clarity and ensuring work meets the Definition of Ready standards before entering the engineering pipeline.
Reports to: Delivery Lead
What Success Looks Like
Engineering receives clear, unambiguous, technically sound requirements
Reduced rework and fewer delivery delays through stronger upfront problem clarification
Strong stakeholder alignment and formal sign-off before work enters the build
Consistent, high-quality documentation that supports engineering delivery
A healthy flow of build-ready work through the Define pipeline
Key Challenges
Helping shape a new function while ways of working continue to mature
Balancing structure and rigour with speed and responsiveness
Managing competing stakeholder needs and priorities
Translating complex technical and business inputs into clear requirements
Ensuring downstream impacts are identified early and reflected in requirements
What Your Day-to-Day Will Look Like
Translate stakeholder input and prioritised initiatives into structured requirements, user journeys, acceptance criteria, and supporting documentation.
Ensure work meets the Definition of Ready standards before entering the delivery queue.
Maintain a pipeline of build-ready work to support upcoming initiatives
Facilitate workshops and stakeholder discussions to uncover requirements, validate business logic, and identify assumptions
Assess and communicate downstream impacts across operations, support, Customer Success, and other teams
Act as a key point of contact for stakeholders, managing alignment and sign-off on functional requirements
Partner with the Engineering Trio (Technical Business Analyst, Engineering Manager, Product Designer) to shape initiatives across function, UX, and technical feasibility
Work with Engineering Managers and Technical Leads to identify constraints early and incorporate them into requirement scoping
Collaborate with Product Designers to ensure user journeys and acceptance criteria align with intended functionality
Contribute to improving ways of working, tooling, and documentation standards
What You’ll Need to Bring to the Role
Experience as a Business Analyst or Technical Business Analyst within a technology or software environment
Strong ability to work with engineering teams and understand technical constraints, systems, and dependencies
Experience eliciting and validating requirements through stakeholder interviews, workshops, and discovery sessions
Strong capability in writing clear functional and technical requirements
Familiarity with prioritisation frameworks such as MoSCoW or similar approaches
Solid understanding of the software delivery lifecycle and agile ways of working (Scrum, Kanban, or similar)
Experience working within governance models such as Definition of Ready and Definition of Done
Proficiency with tools such as Jira and Confluence
Strong communication skills across both technical and non-technical audiences
Analytical mindset with strong attention to detail
Confidence to challenge assumptions, identify gaps, surface edge cases, and raise risks early
Nice to Have
Experience working on SaaS or digital product environments
Exposure to APIs, system integrations, or data flows
Experience in organisations undergoing delivery or operating model transformation
Salary Banding: $120,000 - $132,000 + Super
Our Ways of Working
At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, our hybrid working model combines in-office collaboration (three days per week) with WFH work (two days per week). We also offer flexible working hours, with core collaboration times from 10 AM to 2 PM.
Why Join Jumbo?
Find Your Freedom - https://bit.ly/Jumbointeractive
At Jumbo, our team thrives because we invest in our people. Here’s what you can expect from us;
A short-term incentive program that rewards your contributions, dependent on the company's performance
Access to our Employee Assistance Program, providing counselling and coaching
Award-winning talent management programs for career growth and skill-building
On-site chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week
The freedom to work from almost anywhere in the world for up to 120 days a year
A social culture, with activities like lunchtime chess, Jumbo band, corporate games, indoor rock climbing group, Friday socials, and events celebrating diversity and inclusion
Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners
Candidates who are offered a position will be required to complete pre-employment checks through our partner, Checkmate.
We are a 2026 Circle Back Initiative Gold Employer – we commit to responding to every applicant.
