Information and Communications Technology (ICT) Associate (Data and Reporting) (GS)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Context

Under the overall supervision of the Chief, Operations and Mission Engagement Solutions, and the direct supervision of the Senior ICT Officer (Solutions Delivery Manager), the Information and Communications Technology (ICT) Associate (Data and Reporting) will support full stack development, data preparation, reporting, and data movement activities that underpin International Organization for Migration (IOM’s) enterprise applications.

A. Application Development (Full Stack)

• Support configuration and maintenance of modules using Power Apps, Power Pages, .NET, C#, JavaScript/TypeScript, and related frameworks.
• Assist in building and updating User Interface (UI) components, logic, and small backend routines.
• Help build and update integration flows using Representational State Transfer (REST) Application Programming Interface (APIs) and standard connectors.
• Support troubleshooting across frontend, backend, reports, and integration layers.

B. Data Engineering & Migration Support

• Assist in preparing, cleaning, and transforming data for applications and reporting.
• Support the routine maintenance of Dataverse, SQL Server, and relational databases, including schema updates and data quality checks.
• Support data migration activities, including mapping, bulk import/export, validation, and reconciliation.
• Support the implementation of system improvement and modernization initiatives, including assisting in transitioning from SSIS packages to Fabric or modern ETL/ELT pipelines.

C. Microsoft Fabric, ETL/ELT, and Data Pipelines

• Assist in maintaining, and monitoring Microsoft Fabric pipelines, dataflows, and lakehouse based processes.
• Help configure and maintain data ingestion workflows, scheduled refreshes, and data lineage.
• Support Fabric workspace organization, dataset optimization, and access control.
• Assist senior developers to transition legacy ETL jobs (including SSIS) into Fabric or Power BI dataflows.

D. Reporting & Analytics

• Support the development and maintenance of Power BI dashboards and reports.
• Prepare datasets, Power Query transformations, data models, and basic Data Analysis Expressions (DAX) calculations.
• Contribute to the quality, accuracy, and timely refresh of reports and analytical assets.
• Assist in implementing report-level security, optimized visuals, and user guidance materials.

E. Operational & Delivery Support

• Assist with CI/CD, version control, packaging, and deployments (Azure DevOps).
• Prepare technical notes, data dictionaries, mapping documents, and reporting guides.
• Support end users with application or analytics issues.
• Perform such other duties as may be assigned.

Education

• University degree in Computer Science, Information Technology, Data Science, or a related field from an accredited academic institution with four years of relevant experience; or,
• Completed High school / Secondary school education with six years of relevant experience.

Experience

• Experience supporting full stack development (frontend and backend);
• Hands on experience with Power Platform (Power Apps, Power Automate, Power BI);
• Experience with relational databases (SQL Server), Dataverse, or equivalent systems;
• Experience supporting data migration activities or ETL tasks;
• Experience with Power BI report creation, data modelling, and transformations; 
• Experience working in structured testing, data validation, or quality assurance. 

Skills

• Ability to build simple frontend and backend components;
• Solid foundation in SQL, data modelling, and relational concepts;
• Ability to build Power BI datasets, reports, and basic DAX functions;
• Understanding of ETL concepts, including SSIS package logic and Fabric pipelines;
• Ability to execute data migration tasks (mapping, loading, verification);
• Understanding of REST APIs, JavaScript Object Notation (JSON), and integration basics;
• Demonstrated troubleshooting skills and diligence;
• Ability to document processes, mappings, and report configurations clearly;
• Exposure to SSIS or other ETL tools (even at a basic or maintenance level);
• Exposure to Microsoft Fabric components (dataflows, lakehouses, pipelines) or willingness to learn;
• Familiarity with JavaScript/TypeScript, HTML/CSS, and basic .NET development;
• Demonstrated ability to work collaboratively across technical and non-technical teams.

Languages

IOM’s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written).

Working knowledge of Spanish and another UN language (Arabic, Chinese, French, and Russian) is an advantage.

Required Competencies:

IOM’s competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. 

Notes

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations.  Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Only candidates possessing the right of residence and right to work in Spain can be considered for this vacancy. Candidates for this vacancy will be considered to be locally recruited and will be eligible for allowances and benefits available to locally-recruited staff.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.