Full TimeENMiddle East
We are seeking a Property Management Coordinator within Savills Dubai office, working as part of the Property Management team on managed properties with full time liaison with Landlords, Tenants, Service providers and with responsibility for the start to end property management process.
Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
Key Responsibilities
Provide administrative support services for the efficient and effective operation of the Property Management department
Maintain an accurate filing system incorporating tenant information, building/equipment maintenance, occupancy data and accounting records
Prepare and send lease renewal notices
Prepare Tenancy agreements for new leases and lease renewals
Following up on lease renewals and return cheque settlements
Ensuring, as far as possible, that tenants’ complaints and concerns are attended quickly and in a satisfactory manner
Registration of tenancy contracts with the Ejari system
Assist the tenants in registering their utilities (water and electricity) with DEWA
Assist with the preparation of monthly management reports for the designated properties
Meet tenants to receive signed tenancy contracts, ID documents and payments related to the lease
Prepare file for new tenants/vacating tenants for handover to client office
Inputting data on the relevant system
People
Work as a team member, sharing knowledge and experience in order to enhance efficiencies
Work closely with team members in order to deliver team goals and objectives
Clients and business development
Build good client rapport through day to day liaison, aligned to the Savills brand
Ensure that a high level of professional relationship is maintained at all times in any communication with clients and tenants
Financial
To ensure department targets are met on monthly basis
To ensure renewals are done on time and make sure that the rental cheques are received and sent to the Landlords office on time.
Systems and process
Microsoft Office suite knowledge and skills
Ability to follow end to end process, identifying and recommending process change to maximise efficiencies and encourage this in others
Ensure accurate and timely input of data into the Excel sheets / software wherever applicable
Knowledge of Happy Tenant, Yardi or PACT an advantage but not a requirement
Skills, Knowledge and Experience
Highly organised and methodical
Excellent at multi-tasking
Good attention to detail
Confident, outgoing with excellent communication skills – English as primary business language
Experience in working with a client and customer facing role
Professional office experience, preferably in the a Property Management department
Good interpersonal skills – team approach
Proactive and Creative
Other requirements include Microsoft Office skills (namely in MS Excel & MS PowerPoint) for document production.
