Los solicitantes son considerados para puestos dentro de la empresa sin distinción de raza, color, credo, religión, sexo, orientación sexual, género, identidad y / o expresión de género, edad, origen nacional o ascendencia, discapacidad física o mental, estado militar o veterano protegido. , estado civil o parental, condición médica no relacionada con la capacidad de la persona para realizar el trabajo, embarazo, información genética, afiliación política, ciudadanía o cualquier otra base protegida por las leyes federales, estatales o locales.
Cualquier oferta de empleo depende de la finalización exitosa de un examen de abuso de sustancias previo al empleo y el examen físico, la verificación de documentos relacionados con su derecho a trabajar en los Estados Unidos utilizando E-VERIFY y la finalización de los documentos de empleo requeridos
Job Summary: Depending on level of experience, under general to minimal supervision, reviews purchase orders, performs order entry and expediting of orders; ensures sales orders conform to purchase orders, engineering specifications, and quality standards; provides prices and delivery date in response to phone inquiries; and performs related duties as required.
Reports to: Department Supervisor
Examples of Duties and Responsibilities: • Handles customer phone inquiries regarding product price and delivery, oral, and written orders; • Obtains technical information; • Reviews purchase orders for price and other requirements; • Inputs new orders and changes into system; • Requests new and revised engineering drawing specifications as necessary; • Expedites existing orders and updates delivery information; • Interacts with other departments such as Engineering, Production Control and Purchasing regarding the status of customer orders; • Handles phone inquiries from other internal offices regarding pricing and delivery; • Verifies body, trim, pattern, class, end details, options, and controls for proper material delineation and usage; • Provides requested catalogs and product specifications; • Completes returned goods authorizations and subsequent credit memos; • Prepares repair order records and initiates billing of those repairs; • Assists other internal personnel with information related to special shipping documents; and • Sets up sales order files; • May be required to transport customers and outside sales people to and from airports, hotels, and restaurants; • May be required to move or deliver parts from stock area to shipping area as needed by customers; • May be required to move or deliver parts to service department job locations as needed by the service department; • Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and • Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations.
QUALIFICATIONS GUIDELINES: Any combination equivalent of, but not limited to, the following:
Experience/Training/Education: Minimum 2+ years’ experience and training in computer order entry, inside sales practices and procedures, preferably within a manufacturing environment; considerable telephone sales and order entry experience. Familiarity and experience working with ERP systems such as SyteLine and cloud-based document sharing systems, such as SharePoint. Experience in related customer fields may be required. Typing skills of 35-50+ wpm required. High School Diploma or equivalent required.
Knowledge/Skills/Abilities: • Skilled in operation of computer hardware, office equipment and software applications functions involving sales and order entry work; • Ability to read and understand schematics, engineer ing drawings, bills of materials, and test reports; • Ability to read and interpret purchase orders and product specifications; • Ability to communicate and work cooperatively with others including co-workers and customers; • Ability to understand and follow instructions; and • Ability to organize and complete assigned work as scheduled.
Physical Requirements: • Must be able to occasionally lift, move, and carry literature, materials, pilot controls and small valves weighing 50 pounds or less; • Able to perform data input for extended periods of time; • Ability to operate office equipment such as computers, printers, filing cabinets, photocopiers and other office equipment, as applicable; • Most work tasks are performed indoors where temperature is moderate and controlled by office environment systems; • Ability to work (sit and/or stand) at a desk for majority of the work day; walking and/or standing may be required for the remainder of the work day. Length of time performing these physical requirements may vary from day to day and task to task; • Requires grasping, writing, sitting, standing, walking, repetitive motions, pulling, pushing, listening and hearing ability, and visual acuity; and • Ability to perform essential functions of the job, as defined; ◦ Reasonable accommodations provided upon request.
Special Requirements: • Possession of valid Driver License, and; • Acceptable driving record.
Griswold Industries es un empleador que ofrece igualdad de oportunidades, ¡POR ELECCIÓN!
El AAP VEVRAA de Griswold Industries está disponible para que cualquier empleado o solicitante de empleo lo inspeccione si lo solicita. • El AAP está disponible para inspección en la oficina de Recursos Humanos, ubicada en 860 W. 17th St, Costa Mesa, CA 92627, entre las 7:00 a.m. y las 2:00 p.m., de lunes a viernes, con la excepción de los días festivos y los períodos de cierre. El rango de pago representa el extremo bajo y alto del rango salarial que razonablemente esperamos pagar por esta posición en el momento de la publicación. La posición salarial de un empleado dentro del rango salarial se basará en varios factores, incluyendo, pero no limitado a, la ubicación geográfica, la experiencia, la educación, las habilidades, las calificaciones, el rendimiento y las necesidades comerciales u organizacionales.
