4 days a week in office - Toronto office
This position requires good technical expertise, involves handling support incidents and service requests and contributing to major infrastructure projects.
You will be focusing on:
- Diagnose and resolve network issues across SD-WAN, LAN (Cisco Catalyst 9300/9500, Nexus 9K), WLAN, and security platforms (firewalls).
- Configure and support advanced switching technologies including VLANs, PVLANs, Layer 3 switching, ACLs, Spanning Tree (MST/PVST), IOS/CatOS/NX-OS, Nexus vPC, VDC, FabricPath, and FEX.
- Apply strong understanding of networking protocols and technologies such as TCP/IP, VPN,DMZ,SMTP/S, HTTP/S, S/FTP, IPsec, SSL/TLS/SSH, LDAP, and DNS.
- Utilize knowledge of infrastructure cabling (Cat5e, Cat6, multimode/single-mode fiber) and transceivers (SFPs, GBICs) to support physical network deployments.
- Manage enterprise routing using EIGRP, BGP, and OSPF.
- Proficient in the configuration and support of wireless networks (preferably Aruba) and Wi‑Fi platforms, with responsibilities such as SSID setup, basic access point configuration, and troubleshooting.
- Knowledge of Network Access Control (NAC) technologies (preferably Aruba ClearPass), including AAA concepts such as TACACS+ and RADIUS, for tasks like device onboarding and authentication troubleshooting
- Strong knowledge of cloud networking (preferably Microsoft Azure), including ExpressRoute, route table design and management, and cloud‑based VPN solutions.
- Configure, manage, and troubleshoot enterprise firewalls (preferably checkpoint), including complex NAT scenarios, security policy rule sets, and traffic inspection policies.
- Represent the Data Centre and Networking team on key projects and collaborate cross-functionally.
- Develop and maintain documentation including network designs, project deliverables, SOPs, and knowledge-base articles.
- Experience with network monitoring and alerting tools (preferably the SolarWinds platform), including configuring and interpreting ICMP and SNMP‑based monitoring, analyzing device health and performance metrics, creating dashboards, and responding to alerts to ensure proactive network visibility and uptime
- Contribute to network governance, standardization, and operational excellence.
- Perform project-related tasks and support activities during regular business hours, with occasional work required outside standard hours.
- Adhere to infrastructure architecture standards relevant to the legal industry.
- Resolve support tickets assigned to the Data Centre and Networks team, ensuring timely troubleshooting, documentation, and follow‑up.
- Raise, manage, and present changes in CAB meetings, and implement approved changes as needed.
- Experience working with IT ticket management systems (preferably ServiceNow), including creating, updating, tracking, and closing incidents, requests, and change records in alignment with ITIL processes.
- Represent the Data Centre and Networks team on P1 calls/bridges, assisting in the troubleshooting and resolution of major incidents.
- Experience with Zscaler ZIA/ZPA is a strong asset.
What you bring to the role:
- Bachelor’s degree or diploma in Computer Science/Network Communications.
- Relevant certifications (CCNA, Network+, CCNP, CCIE, CISSP).
- 5–7 years’ experience in network analysis, operations, and vendor management.
- Strong knowledge of firewalls, VPNs, IDS/IPS, CheckPoint, and network access control.
- Proficient with Cisco switching/routing (BGP, EIGRP, OSPF) and large‑scale VLAN architectures (VRRP, HSRP).
- Experience with Zscaler (ZIA, ZPA) and HPE Aruba wireless solutions.
- Hands‑on experience with Microsoft Cloud services (Azure, O365, Teams).
- Skilled in network performance monitoring, troubleshooting, and optimization.
- Strong understanding of network security, audits, and vulnerability assessments.
- Familiar with tools like Wireshark, SolarWinds, and configuration/management platforms.
Why join our team:
- Retirement savings plan with employer contribution
- Benefit premiums paid by the firm
- Telemedicine services
- Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
- Training and development programs based on your interests and needs
** please note that we’re open to flexibility within the salary range posted below depending on the candidate’s background and current market conditions
The salary bands provided reflect the typical range for this role in the region indicated. We recognize that each candidate brings a unique set of experiences and skills, and final compensation will be thoughtfully determined based on individual qualifications and current market factors. Please note that salary will be discussed and negotiated during interview
Toronto: $69,700 - $86,100
Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us!
As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.
To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright.
If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application. We will contact you to further discuss your need.
Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.
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Please note that this job posting is being advertised to fill an existing vacancy.
