Scrum Master – Digital IT Solution Delivery
Role Summary
The Scrum Master enables Agile teams to deliver high-quality digital IT solutions efficiently
and predictably. This role focuses on delivering customer centric digital projects through
following agile practices, removing impediments, and supporting cross-functional
collaboration.
Key Responsibilities
• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives,
Refinement).
• Coach teams on Agile mindset, Scrum practices, and continuous improvement.
• Enable delivery of digital solutions including web, mobile, cloud, integrations, and
platforms.
• Remove blockers and manage dependencies impacting delivery.
∙Work closely with the Project manager to flag any issues, report any blockers, and
provide regular updates when required.
∙Work closely with Project manager to align on the priorities and keep a healthy
backlog.
• Promote DevOps, CI/CD, automation, and quality-first delivery.
• Track and communicate Agile delivery metrics.
• Ensure transparency and effective stakeholder communication.
Requirements
Required Experience & Skills
• 3–7+ years’ experience as a Scrum Master or Agile Delivery role in digital IT environments.
• Strong knowledge of Scrum and Agile principles.
• Experience working with cross-functional project and engineering teams.
• Familiarity with Agile tools (Jira, Azure DevOps, Confluence).
Skills
• Scrum Master certification (CSM, PSM, or equivalent) preferred.
• Strong facilitation and communication skills.
Success Measures
• Predictable sprint delivery and stable velocity.
• Reduced blockers and improved delivery flow.
• High team engagement and stakeholder satisfaction.