Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role
We are seeking a
Scrum Master to coach, support and enable Product Owners, Process Owners and delivery squads within a Digital Transformation portfolio. The role focuses on embedding Agile, Lean and Continuous Delivery practices, supporting DevOps behaviours, and enabling the delivery of agreed business outcomes within a fast‑paced transformation environment. The position plays a key role across multiple delivery squads, working with stakeholders across Digital, OSS, Automation, Engineering and Platform teams.
What you’ll do
- Keep delivery squads organised, focused and aligned to agreed priorities and outcomes
- Facilitate the removal of dependencies, risks and impediments that impact sprint delivery
- Protect team focus by minimising distractions and enabling effective ways of working
- Act as an Agile subject matter expert and coach across the Digital Transformation portfolio
- Facilitate Agile ceremonies across multiple squads and monitor progress against objectives
- Coordinate inter‑team dependencies and collaboration across the wider delivery landscape
- Drive continuous improvement by embedding Agile standards, tools and practices
- Foster a culture of trust, feedback and learning through retrospectives and coaching
- Ensure compliance with agreed delivery processes, tooling and documentation standards
- Support the organisation’s transition towards a SAFe delivery methodology
Who you are
- An experienced Scrum Master with strong Agile delivery expertise
- Confident in coaching teams, Product Owners and stakeholders at various organisational levels
- Skilled in communicating complex information clearly and with impact
- Emotionally intelligent, adaptable in approach, and effective in influencing diverse stakeholders
- Experienced in Agile and Waterfall delivery environments
- Knowledgeable in Scrum, Kanban and Agile delivery tools and techniques
- Familiar with Agile metrics, estimation techniques and continuous improvement practices
- Degree qualified or able to demonstrate a strong delivery track record
- Knowledge of telecoms products, services and process design
- Understanding of financial drivers, data‑based solutions and value delivery
- Agile, Lean, ITIL or related certifications are desirable
Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's in it for you
- Exposure to large‑scale Digital and Network Transformation programmes
- Opportunities to influence Agile maturity across multiple delivery squads
- Collaboration with senior stakeholders across Digital and Networks functions
- The chance to shape and embed SAFe ways of working within a complex organisation
What skills you will learn
- Advanced Agile coaching and facilitation skills
- SAFe implementation and enterprise‑scale Agile delivery experience
- Stakeholder influence and organisational change capability
- Continuous improvement and delivery optimisation techniques
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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