Neuron7
About
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Learn more at neuron7.ai. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.
Specialties
Artificial Intelligence|Service Intelligence|NLP|Predictive Service|Service Transformation|First Call Resolution|Mean time to Repair|Field service|AI Data Readiness|resolution intelligence|AI-powered search|customer service automation|LLMs|GenAI|Intelligent Search|technical support|self-service|service copilot|first time fix